Enrichment on events for transactional message templates (AC Classic) | Community
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Best answer by Amine_Abedour

@heku_ 

 

it's impossible to do because the execution instance of message center does not have access to recipient table in marketing instance.

You need to ensure enriching the event with all the data you require for email personalization.
Perhaps the solution is to request the calling system to retrieve data from the recipient table before calling the message center instance (if the calling system has access to the marketing database, of course).

 

Br,

Amine

1 reply

Amine_Abedour
Community Advisor
Amine_AbedourCommunity AdvisorAccepted solution
Community Advisor
December 27, 2023

@heku_ 

 

it's impossible to do because the execution instance of message center does not have access to recipient table in marketing instance.

You need to ensure enriching the event with all the data you require for email personalization.
Perhaps the solution is to request the calling system to retrieve data from the recipient table before calling the message center instance (if the calling system has access to the marketing database, of course).

 

Br,

Amine

Amine ABEDOUR