Can we use on a workflow variables used on a previous email ? | Community

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Can we use on a workflow variables used on a previous email ?

Forum|Forum|1 year ago
April 23, 2024
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Hello Experts,

In a workflow, I created variable that i use on my email. That part was easy.

In another workflow, i count how many email one user received but to be really accurate, i need to check how many email he received based on variable I used on that email. Is it possible ?

If yes, how and where can I find variables used on an email sent previously ?

Thanks in advance for your help

Alex

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Best answer by Bhartendu_Jha

Hi Alex,

In the Delivery logs schema - try XML memo data in the Advanced fields containing <your variable name>

But this will take some time. Once you have the data you can try optimizing your query further.

Thank you

Accepted solution

Adobe Employee

Hi Alex,

In the Delivery logs schema - try XML memo data in the Advanced fields containing <your variable name>

But this will take some time. Once you have the data you can try optimizing your query further.

Thank you

Level 5

It would be in the XML memo (data) but of the delivery of the broadLogRcp. Something like this:

Hope this helps.

If you want to ensure that the variable is used in the HTML content you can check my reply to this question: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/how-to-get-html-content-of-delivery-templates-in-acc-v7/m-p/667696/highlight/true#M22306