Skip to main content
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
AkshayAnand
AkshayAnandAccepted solution
Community Advisor
August 31, 2023

Hi @heku_ 

 

Could you please look into the logs for the exact error under Home >> Monitoring >> Web@Default >> Open Log Journal.

 

 

 

Regards

Akshay

View in thread

3 replies

AkshayAnand
Community Advisor
AkshayAnandCommunity AdvisorAccepted solution
Community Advisor
August 31, 2023

Hi @heku_ 

 

Could you please look into the logs for the exact error under Home >> Monitoring >> Web@Default >> Open Log Journal.

 

 

 

Regards

Akshay

Translate
    Heku_
    Heku_Author
    Level 5
    August 31, 2023

    Looking at those logs i've seen a message that said that i needed permission to the User dictionary folder. Thank you!

    Translate
      Adobe Employee
      kunalbaghelAdobe Employee
      Adobe Employee
      August 31, 2023

      Hi @heku_ ,

      Please check if that custom operator has the "WebApp" namedRights.

      Check doc - https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/permissions/access-management-named-rights.html?lang=en 

      After that provide that custom operator with access rights to the parent folder where the webApp's folder exists. You can locate the directory by right-click on the parent folder > Properties > Security. In this, you can either add the operator or the operatorGroup who has the webApp namedRights so they can access the folder and work on your webApps.

       

      I hope this help 🙂

       

      Regards,

      Kunal

      Translate
      Terms & ConditionsAccessibility statement

      Loading footer...