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Best answer by DavidKangni

@alnavarg 

from your screenshot, it seems the mid sourcing is not able to identify the delivery template associated to your alert.

Please check it and update.

 

Thanks,

David

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
November 28, 2023

@alnavarg 

 

If you have Admins access then it should work. For troubleshooting, look at the deliveries folder to check where it is stuck. Insufficient permissions could be an issue for this.

 

Manoj  | https://themartech.pro
    alnavarg
    alnavargAuthor
    Level 4
    November 28, 2023

    Thanks @_manoj_kumar_  

    But we have this problem also in the delivery folder 

     

    DavidKangni
    Community Advisor
    DavidKangniCommunity AdvisorAccepted solution
    Community Advisor
    November 28, 2023

    @alnavarg 

    from your screenshot, it seems the mid sourcing is not able to identify the delivery template associated to your alert.

    Please check it and update.

     

    Thanks,

    David

    David Kangni
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