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Best answer by rvnth

Thank you Pravallika.

 

I have noticed the template that we are using a regular Email delivery template in the Alerts activity, after duplicating the technical delivery template alertAssignee and using the same in my alert activity, it started working.

 

Thank you

 

1 reply

LakshmiPravallika
Community Advisor
LakshmiPravallikaCommunity Advisor
Community Advisor
March 5, 2024

Hi @rvnth ,

 

Please refer to the below solved post for the same issue

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/alert-activity/m-p/624758

 

Regards,

Pravallika.

    R
    rvnthAuthorAccepted solution
    Level 5
    March 11, 2024

    Thank you Pravallika.

     

    I have noticed the template that we are using a regular Email delivery template in the Alerts activity, after duplicating the technical delivery template alertAssignee and using the same in my alert activity, it started working.

     

    Thank you

     

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