ACC technical monitoring error page

Forum|Forum|4 years ago
November 24, 2021
1 reply
1283 views

Hello guys,

Anyone knows how to fix the Technical Monitoring page? When I click on Technical monitoring page I have the screen below

Thanks

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Best answer by david--garcia

That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

config-<instancename>.xml

<mta autoStart="true" statServerAddress="localhost:7777">

If xoesnt work then try the adobe instance url

<instance>.<id>.<region>.rds.amazonaws.com

david--garcia

Level 10

Can you check the web log and see what error is being logged and share it with us.

Luca_LattariniAuthor

Level 9

Hello David,

I think the issue is caused from the error below. For Your information, this is an hybrid solution with Marketing instance on premise.

Thanks

david--garciaAccepted solution

Level 10

That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

config-<instancename>.xml

<mta autoStart="true" statServerAddress="localhost:7777">

If xoesnt work then try the adobe instance url

<instance>.<id>.<region>.rds.amazonaws.com

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