ACC technical monitoring error page

4 replies
1316 views
Translate All

Hello guys,

Anyone knows how to fix the Technical Monitoring page? When I click on Technical monitoring page I have the screen below

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

david--garciaAccepted solution

Level 10

That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

config-<instancename>.xml

<mta autoStart="true" statServerAddress="localhost:7777">

If xoesnt work then try the adobe instance url

<instance>.<id>.<region>.rds.amazonaws.com

https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network

david--garcia

Level 10

Can you check the web log and see what error is being logged and share it with us.

Translate

https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network

Luca_LattariniAuthor

Level 9

Hello David,

I think the issue is caused from the error below. For Your information, this is an hybrid solution with Marketing instance on premise.

Thanks

Translate

david--garciaAccepted solution

Level 10

That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

config-<instancename>.xml

<mta autoStart="true" statServerAddress="localhost:7777">

If xoesnt work then try the adobe instance url

<instance>.<id>.<region>.rds.amazonaws.com

Translate

https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network

Sign up

Login with SSO

Login to the community

Login with SSO