Adobe Workfront Fusion

Does anyone else have any issues with their scenario routing incorrectly even though all the data store information is correct?  I have about 50 entries and my newest one is causing issues. None of the others are routing incorrectly. This scenario should route to the user when, among other things like specified business division, etc, Select request type is Marketing Page Updates Fusion is saying Marketing Page Update is selected when it is not. Basically it is routing to this individual when the criteria is not met.   

Hello, I just wanted to create a simple scenario: Using the Google Drive - Download a file module to download a JSON file -> convert the binary data part to plain text using toString() -> parse JSON -> ... Unfortunately the Download a file module gives the binary as a Collection of thousands of entries. I do need the binary part as Buffer, codepage: binary. Did anybody make similar experiences and perhaps found a workaround? Is there a simple possibility to concert the collection to something I can work with?  I created the exact same scenario on make.com, which is the basis for Fusion. There it is working as expected.  Thanks in advance.RegardsLars

Hello all,I'm relatively new to Fusion and I'm looking to create a scenario to automate our project naming with the project reference number, 2 digit year and the existing project name.Example: "123456-24 Project Name" Couple of speed bumps to consider.For existing projects: I would like this to update any existing names accordingly. However, some projects already have this naming convention applied so anything already containing it would need to be ignored so not to have repeated info.For new projects, I'd want this naming to be applied when an issue from one of our many request queues gets converted to a project. Is there a way to look across all request queues or on creation of any project? Also, the issue name does not always convert over to the project name so it would need to be the Project name and not the Resolving Issue name.Remember, I'm completely new to Fusion so talk to me like I'm 5 so I can understand, I won't be offended! ☺️Thanks.

Hi folks, I have a scenario (a literal scenario, not a Fusion scenario) whereby a user completes content into a table in a GoogleSheet. I then want to take that content and populate it into like-for-like fields in a custom form attached to an issue/request in Workfront. I've done this quite happily using an Excel output to a CSV, Parse CSV, Create Record, Misc Action to attach the template to add the Custom Form and then Update Record to populate the csv data into the form.Is there an equivalent obtaining/preparing the data from an array in a GoogleSheet? I'm playing around with Get Range Values, but not having any joy so far at getting a set of map-able fields I can use to populate a form. Any guidance appreciated and if I figure it out, I'll post a reply to myself in case helpful!

Good morning. I am trying to use fusion to set a date on a date field that is 5 days from "now" using addDays(now;5) but it keeps counting the weekends. I would like to skip the weekends and only add 5 WORK days, but addWorkDays(now;5) is not working. Any ideas? Thanks in advance.

I've using the Misc action module to convertToProject from a project template. In the project template I have some Access Settings defined which are different to the system access settings defined for Project Preferences > Tasks & Issues. When converting an Issue to a project in workfront using this template the custom Access Settings are maintained. When converting to a project using Fusion they are not. Is there any way to set the converted Project Access settings to be the same as the template when using Fusion to convert?

We are still receiving a few submissions from a wufoo form. We'd like to have them automatically create a new request and map a few fields. Does anyone have any experience doing this? Would appreciate any pointers!

I am trying to get a comment from Azure Devops to Workfront and Im only missing the process of tagging the users that were tagged on the original comment. I am trying to add users by placing an array under the Notify field but it is creating two comments one for each notified person. How can I tag two or more people in the same comment using the notify Field? 

Has anyone been able to get an HTML message to work for a Custom API Note message? The following POST to a NOTE object, with the following body:{"html": "This is a <b>test</b>!","tags": [{"objID": "64517252002657c6b1a2558ea0b67dfd","objObjCode": "USER"}],"objID": "65a9634f00058c33276cbf0a1c06dacc","subject": "test","noteText": "1","json": "1","noteObjCode": "OPTASK"} ...gives me the following error:The operation failed with an error. [422] Cannot deserialize instance of `java.util.LinkedHashMap<java.lang.Object,java.lang.Object>` out of VALUE_NUMBER_INT token at [Source: (String)"1"; line: 1, column: 1] The API seems to no like:"json": "1"Any ideas? 

As most companies, we're stretched thin and we just became thinner. I feel like Clark Griswald plugging in the lights and their not working - I must be missing something simple. Here's what I'm trying to do: (essentially create the same report I already have in WF, automatically by WF Fusion). Create a CSV from data in WF on a regular interval. (How do I get this data into WF Fusion? I've already built it into a data structure?)Save the CSV file in a specific SharePoint location with the same name.What am I missing? Argh! 

Hello Workfront Fusion Community, I am in the process of setting up a shared Fusion instance and would greatly appreciate your insights. What are the best practices you've found effective? Any advice on governance to ensure smooth collaboration? Please share your experiences and recommendations! Thanks in advance,Annie

Hi Fusion community, We can't use the native user or job role cost rate fields, so we went ahead and created a custom field on the user object to store, and hide, cost rates for each user. I want to use Fusion to calculate a task's sum cost based on all of the hour entries against it and users cost rates.  We have multiple users logging hours to a task.  Each user has a different cost rate.  I've gotten as far as calculating the sum cost, per users on a task, but I'm having trouble figuring out how to aggreate these values into one Task Cost value. Here's what I have:  I'm getting the correct CostbyUser for the task, but I'm wondering if setting this up as a variable might not be the way to go about it in order to them aggregate all of the CostbyUser values?Thanks!Nick 

I want to be able to use the latest Salesforce Bulk API 2.0 to upload/update 2000+ records in Salesforce in one go.According to the SF docs, you must be using v47 to be able to do this (see https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/queries.htm)When I open the Salesforce Custom API Call module the endpoint is set to "Enter a path relative to <Instance URL>/services/data/v46.0/."Where the version is set to v46.0 Does anyone know a way to override this? I have tried setting the endpoint to /services/data/ and other variations of this but no luck!Or can anyone at Adobe tell me when it will be upgraded to v47?

Hi All! Does anyone know of any documentation available that shares common Fusion scenarios for new users to generate ideas from? I have successfully implemented a few scenarios, but I understand there are endless opportunities to explore. I've explored the available public templates for inspiration, and curious if there are additional resources or tools that could further spark creativity. Thanks!

Hi Everyone,  We are trying to build a scenario to convert an approved request to be a project. We're using a 'Convert to Project' Misc action and we've been trying to attach multiple custom form to each queue topic but it has not been successful.  This is how our overall scenario looks like:  After the Convert to Project module, we put the Update Record module to update the converted project:We use the switch function to map each queue topic to their respective custom forms. That one has been working like a magic. However there will be a situation where several queue topics needed to be mapped with multiple custom forms. Is there a way to map one queue topic to several custom forms? We tried adjusting the first part of the switch function to include the 'and' function in the first queue topic in an attempt to attach multiple custom forms but it did not work. Here's the screenshot in red box:  I am wondering if anyone has set this up before.

Hi Team, I am a Workfront system admin at my  Org. When adding new users to Workfront Fusion, they cannot see the existing scenario even though they are added to the team in Workfront Fusion. It appears they do not have Workfront Fusion roles assigned, and there is nowhere for me to assign them roles.  Thanks

I'm trying to update multiple templates with two users for specific tasks. When I use an update module it only replaces the user with a single user. Is there a way to add multiple users? I know you can add multiple users to regular tasks, but I'm not seeing that option is there for template tasks. 

There are 2 functions named length according to documentation: length for Arrays which counts items in array, and length for Strings which counts characters.  In this video I am setting a variable where, if the length of a string is longer than x it will return one value and if not longer, then it will assign a different value to the variable.  You'll notice that right before I save it and mouse over the length function it shows the guidance for String length. But after I save the module, mousing over shows the guidance for Array length. I'm not sure if Fusion is actually swapping out the String function behind the scenes with the Array function of the same name or it is just mis-printing what appears in the mouseover text.  However, after I run the module, regardless of the length of the value that I input, it is always outputting the variable as though the If condition were true. Can anyone...a. duplicate what I see with the mouseover text?  an

Do any of you have Workday tied to Workfront using Fusion to where it enters Sick Time and PTO automatically into their timesheets? 

Hi,  Our organization structured our request queue for content creation and activation channels to be separated. This means if you have submitted a request for content creation, you will have to submit another request if you would like to activate the content for example in Marketo, Pardot etc.  After performing the UAT for the new processes, we realized that the fields filled up in the content request queue are also the fields we need to fill in the channel activation queue. They both share the same fields for intake form.  My question is, is there a way for us to transfer the information filled up in the first request (content activation) to the request of channel activation? I know Fusion might be able to help us with this and I would appreciate if someone could lend a helping hand to summarize the configuration we need for this.  Your assistance is appreciated! ThanksArthur

Hi. What would be the syntax in Fusion when I want to retrieve and object only if it was last updated within the last 48 hours or 2 days:   Sorry if this is documented elsewhere, but I couldn't locate this detail in my Searches.   

Hello, I'm wondering if there are any case studies or past webinars around the topic for making a business case for Fusion - specifically Workfront automations within Workfront. I'm wondering if anyone has resources they've used in the past they'd be willing to share.  Thanks in advance! 

Can anyone help figure out where the callback URL for WF Fusion is? I am in my connectors tab of Fusion and am not seeing any information other than the Connectors already created through a Scenario.  When I try to create the clientID for Salesforce, however, it requests this callback URL that I do not see in the connection setup screen (see steps from Adobe below) Enter the Callback URL for your Adobe Workfront Fusion connection. This is the URL that Salesforce redirects the user to after they authorize the connection. You can find this URL in the Adobe Workfront Fusion connection setup screen. 

Over the holidays, we had a Fusion scenario that was stopped due to a transient but long-running error in a third party service.  This caused the scenario to stop.  Unfortunately, in the slew of other scenario errors that were triggered, we missed reenabling that one scenario.While this was our fault, we are looking to Fusion for ways to help minimize the impact of such situations.  Critical scenarios would ideally have a setting to NOT be auto-disabled, ever.  Or we could have a way to have one scenario check on the status of others and send a reminder email/Slack/etc. to reenable if it's detected.Other than sheer will, does anyone have any suggestions of how to make this generally more robust?

I have a webhook set up to kick off a scenario any time a project status changes to a certain status. Within this scenario, a data store is accessed that houses project numbers available for use depending on project type. The end of the scenario increments the available project numbers so that there are no duplicates. The issue is, if a user changes the status of multiple projects at the same time (for example, all projects within a program), the scenarios runs too quickly and assigns duplicate project numbers because the data store is being accessed before the other scenarios complete (and increment the project number for the next scenario run). Anyone have ideas on how to force Fusion to wait until one webhook completes before allowing the next to process?