Why are the updates not showing all the updates? | Community
Skip to main content
MegSVT
MegSVT
Level 4
January 23, 2024
Solved

Why are the updates not showing all the updates?

  • January 23, 2024
  • 1 reply
  • 1314 views

In the general project update section, typically you can see all the updates linked to a task comment, document comment, etc. 

 

Now they are not showing - you have to go into documents to view a comment on a document. This is frustrating. It used to be this way and was updated, but now is reverted back??

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by skyehansen

Yes - we are using the new commenting experience. I will submit a ticket. Thank you! 


thanks! I submitted a case as well on my side, and they mentioned it is now a known issue, and should be showing up on the "known issues" page by tomorrow. 

https://experienceleague.adobe.com/docs/workfront-known-issues/issues/overview.html?lang=en 

1 reply

MegSVT
MegSVTAuthor
Level 4
January 23, 2024

I just realized that comments on the initial request/issue also is not transferring to the project when converted. This is a huge issue. 

skyehansen
Community Advisor
skyehansenCommunity Advisor
January 23, 2024

hi, are you in the new commenting experience? Can you flip that toggle back to the old commenting experience and see if anything new shows up? I would also suggest submitting a case to the Support desk (I just converted an issue to a project and it appears to send the comments over... so maybe it's just you?)

    MegSVT
    MegSVTAuthor
    Level 4
    January 23, 2024

    Yes - we are using the new commenting experience. I will submit a ticket. Thank you! 

    Terms & ConditionsAccessibility statement

    Loading footer...