Which setting is allowing hours to be allocated to a day off?

Forum|Forum|4 years ago
October 7, 2021
1 resposta
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In the screen shot attached you can see in Workload Balancer that there are a couple tasks that are distributing work on days off. Why and how do I fix things so the task isn't allocating on days off? I confirmed that project settings ask to consider user time off.

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Melhor resposta por Lyndsy-Denk

It took a lot of trial and error, but we did end up finding a solution: Adjust the planned hours, even if it means you have to adjust it back to the originally defined planned hours. Indeed, this still sounds like something hinky is going on, but at least there appears to be a workaround, albeit a not obvious one.

D

DavePa1

Level 2

Hi Lyndsy,

The two ways I've found to indicate time off for a user:

1) Entered by the user in their calendar - accessed from the user's profile page.

2) Entered on the Timesheet (this assumes you have the "General Time" section active for your Timesheets.

Hope that's helpful.

Dave

Lyndsy-Denk

Autor

Community Advisor

@Dave Parker‚ Schedules also plays a role. They offer general rules for work, especially to indicate a user's typical work week. I have a schedule in place for this user (and all the others by country). This user's schedule says they don't work weekends. Most of the projects abide by these rules; there are a couple projects, though, that are distributing work over weekend days. That's what I'm trying to fix.

Lyndsy-Denk

Autor

Community Advisor

Assigning schedules at the project level poses a whole host of new issues if the participants are scattered across the globe. We just don't have our schedules set up to be helpful that way.

All my other projects are appropriately blocking tasking time on days off...except for a couple.

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