Unified Experience Icons-are there any admin controls to change user views? | Community
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C
CBuckwal
Level 4
October 8, 2025
Question

Unified Experience Icons-are there any admin controls to change user views?

  • October 8, 2025
  • 2 replies
  • 519 views

Once Unified Experience is in place in our instance, are there any admin controls to change the icon menu view that users see? I see that Workfront Profile is now accessible from the account avatar. But the other menu icons and account links are very confusing and I would like to limit the user view to a lot of these. Is that possible?

 

We tested with a non-admin user view in Unified Experience and the user sees a lot of information that isn't helpful to a non admin user.

Thanks

 

 

    2 replies

    MargretteBoyer
    MargretteBoyer
    Level 2
    October 8, 2025

    I ran into a similar issue when we transitioned over. I initially thought non-admins could access the sandboxes and Fusion. However, after having someone share their screen, I realized they actually don’t have access. That was the only way I could confirm, since when I logged in as them, I was still able to see the sandboxes and Fusion as selectable options. 

    C
    CBuckwalAuthor
    Level 4
    October 8, 2025

    There are a lot of extra links and sections that aren't needed by non-admin users and sections that are very confusing generally, I wish admins could remove from view. 

    K
    Community Advisor
    KatherineLaCommunity Advisor
    Community Advisor
    October 8, 2025

    I have training decks that document 'Ignore this, it's marketing nonsense, and I'm sorry I don't have a reason to prevent you from being bothered by it'. They cover pretty much everything.

     

    That covers 'anything related to AI' (because it's a genuine data security threat in my organization) and I don't need my people worrying their customer data is being exposed to a public LLM without the consent of our legal department by a random vendor. There is ZERO reason anyone in my org should EVER receive marketing nonsense about AI without my permission, but still Adobe's AI Product team are over-riding their customers consent policies even though we have not (and will NEVER) sign the AI policies.

     

    It also covers, 'all pop-ups for classes, warnings, features, or literally anything that I didn't tell you about in an Office Hours call'.  There is no point at which Adobe's marketing team need to be speaking to anyone in my org other than me, for any reason at all. The fact anyone is over-riding my decisions is utterly unprofessional. At no point should my customer-user requestors be forced to deal with pop-up advertising about API deprecation garbage.

     

    The fact that I have had to repeatedly and explicitly tell my 800+ users to totally ignore anything from our vendor as being sent entirely without my organization's consent is embarrassing. Adobe, do better.

      C
      CBuckwalAuthor
      Level 4
      October 8, 2025

      Well said, Katherine! Training decks shouldn't need to include "Don't click on this", "Ignore the whole top right icon group", etc. There are so many intrusive popups and unneeded links in the Unified Experience. Admins should have ways to remove the unnecessary links/icons from view and prevent the Marketing popups from showing up constantly. 

        RandyRoberts
        Community Advisor
        RandyRobertsCommunity Advisor
        Community Advisor
        October 9, 2025

         

        The fact that I just had a bunch of people on a live conference call worried about some random “THIS API IS BEING DEPRECATED” is unacceptable, for the record as well.  Adobe MUST display admin-related issues to ONLY ADMINS without exception. This is not negotiable or in any way whatsoever acceptable as a marketing practice.

         

        My receiving emails from genuinely worried users about massive security breaches of customer data protocols and data privacy contracts because of Adobe marketing garbage is wildly inacceptable and will eventually mean I need to review alternative technologies to Workfront before we have a customer PR nightmare.

         

        Adobe Product Team: Do not. Under ANY CIRCUMSTANCE. Send spam marketing, feature advertising without my permission,  spam pop-ups, spam email or literally any other sort of advertising to my customers. Period. End of Sentence. End of Contract. My customers are not your marketing fodder.

         

        None of us care what you do to your consumer-level users for the most part. We care that our incredibly expensive contracts are not being used in breach of our legal requirements and ToS with ADOBE LEGAL to sell worthless nonsense to our customers that is out of breach of our ethics, professional standards or general contracts with those customers. We are not to be used as your marketing team. Future contracts I negotiate with my reps will need to include these clauses with major financial penalties for breaching them.

         


        Well said. I have training docs that actually say "Adobe product managers are clueless so just ignore this, they have no idea this is useless".

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