Report has different results when viewed as a Report than on a Dashboard. Whaaaaaat?? Help! | Community
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J
JillAc
Level 10
June 24, 2020
Question

Report has different results when viewed as a Report than on a Dashboard. Whaaaaaat?? Help!

  • June 24, 2020
  • 2 replies
  • 635 views

I've attached 2 screenshots of a task report. One shows the results I get when I look at the report itself (which is correct) and the other of the same exact report but it's on a Dashboard, and it is missing a task (which is not correct). I am the owner of both the report and the dashboard.

The filter is looking for people who own certain tasks OR roles that are assigned to certain tasks. Any ideas why I can't get the same report results when it's on the Dashboard? I feel like it has to do with Sharing but I'm not finding a way to share the dashboard with any greater access. Also, the dashboard is on a layout template and that seems to maybe have something to do with it, but I can't find a way to control sharing/access from the layout template either.

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    2 replies

    A
    AdinaPi1
    Level 9
    June 24, 2020

    On your dashboard report, it looks like you have it set to only show 15 tasks. If you show all, it should be there.

      J
      JillAcAuthor
      Level 10
      June 24, 2020
      OMG that is crazy, how many hours I spent looking at Access/Rights! But I don’t see anything in the Dashboard setup that allows to Show All by default. Does that exist?
      K
      KirstenHe
      Level 6
      June 24, 2020

      @Jill Ackerman‚ - the setting is under Edit Report > Report Settings > "When the report loads on a dashboard, show:"

      The max you can set it to is 200.

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