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MarisolCa
Level 2
October 2, 2019
Question

Proofing Issues

  • October 2, 2019
  • 2 replies
  • 514 views
My manager is having trouble with viewing proof workflows when she tries to view a workflow. She opens the proof and it does not give her the option to view the workflow. She has to open the Proof, THEN hit back on the browser to get to view the workflow... Please see photos below. MarisolCamposCreative
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2 replies

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KevinQu1
Level 10
October 2, 2019
Haven't seen this myself, but you might want to: Verify what browser (I was told Chrome was ideal, MS Edge is to be avoided) Thorough cleaning of the browser cache. Make sure no ad blockers are running, or that WF is whitelisted; we found out that add-ons like Ad Block will make parts of the interface vanish (that speaks to some very odd WF code indeed). Kevin Quosig
Richard_Carlson
Community Advisor
Richard_CarlsonCommunity Advisor
Community Advisor
October 2, 2019
When you're in the documents tab for your project click the corresponding document to select it, you should see a blue keyline frame around the document when you have it selected. Next click Proof Details , this will bring up your proofing workflow. The proofing workflow can also be accessed while in the proof viewer by clicking the 'flowchart' icon on the left toolbar. Richard Carlson Behr Process Corporation
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