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RachelleDilley
Adobe Employee
RachelleDilleyAdobe Employee
Adobe Employee
October 6, 2022
Question

Proof HQ changes the design when item is uploaded

  • October 6, 2022
  • 1 reply
  • 948 views

A document was uploaded to Proof HQ and the proof version is formatted differently. The header font was changed and the header text broke in a different place than on the actual document. Has anyone else experienced this? Is there a "best practices" document format to upload (ex. pdf) so that the proofing tool doesn't make adjustments?

 

Thanks,

Rachelle

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1 reply

K
KevinQu1
Level 10
October 7, 2022

We've never seen this before, and we use alot of fonts!

What is the source document? Ours are Illustrator or InDesign, but was wondering if yours were MS Office (like Word).

RachelleDilley
Adobe Employee
RachelleDilleyAdobe EmployeeAuthor
Adobe Employee
October 7, 2022

Hi Calvin,

It's a powerpoint presentation file (pptx). Maybe that's the problem...

K
KevinQu1
Level 10
October 7, 2022

I mean, it's a PDF, so it shouldn't be a problem. But I wonder if PowerPoint isn't embedding the fonts, thus outside whatever Workfront uses for it's standardized font set it has no idea how to render your font.

Hopefully some PowerPoint gurus are watching and can give tips…

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