Migration to the Adobe Business Platform - the new Adobe Identity and Admin Console

Hi @doug_den_hoed__atappstore circling back to this.

Thanks for being patient, the Experience League isn't a normal part of my day-to-day so I was unaware there were responses to this thread.

To address your most recent question, that documentation is incorrect. "Login-As" should continue to work as normal and there are no plans to sunset it as we understand how important it is for admins. I'll find out who needs to update that for us.

Going back to earlier questions in this thread, I'd like to clarify and hopefully simplify a few things.

It may not be a surprise, but we are picking up the pace with these migrations with over 1,000 completed to date. A big part of that is our approach strategy based on the type of account. For example, we are picking a migration date for some customers to get the ball rolling per-se. Even though we are selecting a date, we will continue to honor requests to change that date and pick one that is more suitable for them so long as the requested date isn't too far in the future. Customers need only open up a support case to plan their migration date if one is not opened already.

Note that the bulk of the "fully automatic" migrations are almost done but no matter what email notification they receive from us, we always encourage customers to reach out to support should they have questions or concerns regarding the migration to ensure a smooth transition.

Also, to hopefully dispel some future confusion, there are 3 major parts to a migration.
1. Product migration

This has ZERO impact to end users. The product migration is essential for some customers to begin configuring SSO and/or setting up Admin Console user groups. It is also required before we are able to start migrating users.

2. User Migration

This is when users can expect to receive emails if they do not have an Adobe Identity. For those who have one, they won't receive an invite email.

3. "Turning It On" or "Flipping The Switch"

After we confirm all users have been migrated successfully, we "flip the switch" on our side to complete the migration to the Admin Console. After this is completed is when users will see the new Adobe login screen. This is also when admins can begin to manage their users within the console but most user management can continue to be done within Workfront.

If there's anything I missed or if you have other questions please let me know.

Thanks!

Thanks @jonahmc,

For those who've read this thread, I invite you to also check out (and contribute to) the new Adobe Admin Console: Dear Diary... post I just created.

Regards,

Doug 

Hi @ChloeWY, just following up - support did fix my profile and now my correct Adobe ExLeauge profile is attached to my Adobe Workfront profile. It's so much better than using two separate browsers! Let me know if you want my case #

Hi @sheri_whitten , yes, please send me your case number!

@chloewy here you go! Case #00391797

Thank you, @sheri_whitten !

@sheri_whitten thank you again for the help!  Support was able to merge my accounts together rather quickly with your example.

@sheri_whitten Thank you for sharing your support case of merging accounts!

We are going to move to Adobe admin console in couple of months. We have SSO directory implemented in our instance. How does this change with the new console? Do we need to implement it again for the Console?