How Workfront Cleaned Up Its Own Unbridled Instance of Workfront
Times change. People change. Processes change. And we must change with them. Nearly every customer that has used Workfront for more than two years realizes that what they implemented initially doesn’t match how they do things today; that what their leadership wanted years ago doesn’t align with what leadership wants today; and that the tidy, easy-to-manage system they once had has become overgrown with thousands of outdated and unused templates, reports, request queues and custom fields.
In the spring of 2019, Workfront was no different. As a company, we are our oldest customer. We’ve used our work management software longer than any organization in the world. And we developed some bad habits along the way.
For nearly two decades, our instance of Workfront has been the sandbox and test kitchen for hundreds of product managers, engineers, consultants and system administrators. Every one of our 1000+ employees had a plan license, giving them unfettered freedom to cre
