Keep Name of Converted Request Queue Project when Project is Duplicated

Forum|Forum|1 year ago
June 19, 2024
2 replies
461 views

We have several request queues that route requests to the correct project manager. Each queue is for a different project scope.

We want to keep the name of the original queue in converted projects and in projects duplicated from the converted projects.

The standard converted request fields are deleted when a project is copied which makes sense.

Can I add some kind of calculated field to hold the name of the queue when the project is duplicated?

Workfront

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by KariB93WI

@kautuk_sahni , for a number of reasons, I added a field to a custom form for scope. I set the default value for the scope in the project templates. We have different project templates for each scope value.

RowvillBh1

Level 5

You best bet is to update the queue name while duplicating the project or if you're using Fusion this could be a small automation that takes care of it.

kautuk_sahni

Community Manager

@karib93wi Just checking in — were you able to resolve your issue?
We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

Kautuk Sahni

KariB93WIAuthorAccepted solution

Level 2

@kautuk_sahni , for a number of reasons, I added a field to a custom form for scope. I set the default value for the scope in the project templates. We have different project templates for each scope value.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded