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CarrieDowning
CarrieDowning
Level 2
June 16, 2023
Question

IMS Migration

  • June 16, 2023
  • 2 replies
  • 2941 views

Has anyone completed IMS migration and if so, would you have a draft email that you provided to you users letting them know what's coming? I can't seem to get any information form the Adobe team I'm working with. We'd like to let our users know: what address is the email coming from, what we should communicate (the "why" this is happening verbiage) and what they should expect. All I know is that each user will get an email form Adobe explaining that they need to create and Adobe account and then we can migrate our users from WF to the Admin Console. They way they will log into WF going forward will be different but I don't know what that looks like or what to tell them to expect. Clueless! Help. This has been somewhat of a nightmare.

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    2 replies

    M
    maura-k
    Level 3
    June 19, 2023

    We migrated back in March... I just sent you a private message with the notification we sent to all end users. Good luck!

      A
      AmySi1
      June 19, 2023

      @maura-k and @carriedowning 
      I would love any information you can share as well!  I cannot understand anything from the Workfront migration team, and was told all my users need to do was resign in.  I am pretty sure that will not be the case.

       

      skyehansen
      Community Advisor and Adobe Champion
      skyehansenCommunity Advisor and Adobe Champion
      June 22, 2023

      cc - @kristinfarwell 

      KristinFarwell
      Adobe Employee
      KristinFarwellAdobe Employee
      Adobe Employee
      June 23, 2023

      @skyehansen You rock. Thanks for looping me in! 

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