I have been asked to take over as our company Admin for our Adobe accounts. There is no current admin., just the seperate accounts. Where do I begin? | Community
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Brad
Level 1
February 19, 2026
Question

I have been asked to take over as our company Admin for our Adobe accounts. There is no current admin., just the seperate accounts. Where do I begin?

  • February 19, 2026
  • 2 replies
  • 0 views

As the title says, I am at a loss.  I do not know where to begin, I just know that I need to become the admin.  Does anyone have the patience enough to help me through it?

    2 replies

    Madalyn_Destafney
    Community Advisor
    Madalyn_DestafneyCommunity Advisor
    Community Advisor
    February 19, 2026

    I’d check out some blueprints in WF to get you started on understanding your instance, specifically the Inherited Instance Basics | Checklist blueprint. Know that you don’t need to understand everything at once, it can be overwhelming to take over an instance and will take some time to learn all its nuances.

    If this helped you, please mark correct to help others : )
      skyehansen
      Community Advisor and Adobe Champion
      skyehansenCommunity Advisor and Adobe Champion
      February 19, 2026

      What “adobe accounts” are you supposed to be admin for? (are we talking different products, and if so, which ones)

      What does being a company admin entail (do you have a description of your new role?)

      What kind of contract do you have? For certain companies and certain types of contracts, you might be able to tap into some support from your Adobe account rep. Do you know how many users your company has?

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