How to setup Proof email settings default? Since you can't change people more than 1 at a time, is there any way to make sure that new users who get a Proof can be setup to have their email notifications to "disabled" ? | Community
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J
JillAc
Level 10
August 10, 2020
Question

How to setup Proof email settings default? Since you can't change people more than 1 at a time, is there any way to make sure that new users who get a Proof can be setup to have their email notifications to "disabled" ?

  • August 10, 2020
  • 2 replies
  • 807 views

I've looked everywhere for this answer but can't find anything about this. New users who get a proof are getting a variety of settings from "Decisions" to "Daily Summary" wtih no rhyme or reason. I've now just discovered this and have to go in one at a time to fix everyone to the correct default setting. This will take me months to do! Any insight into this?

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    2 replies

    J
    JillAcAuthor
    Level 10
    May 3, 2022

    Almost 2 years ago I posed this question and I am still struggling with the randomness of new Proof reviewers getting notifications. I have hundreds of users and have to change them one at a time. Why is this not a default setting? Anybody else have this issue?

    M
    maura-k
    Level 3
    May 11, 2022

    I haven't found a way to be able to control those types of settings at the admin level but I have submitted a ticket and was able to get them to update every user's proof role to Reviewer & Approver. I would assume if they could do that, they would be able to update the Email Alert also. I know it doesn't apply the change moving forward but it might help somehow?

    J
    JillAcAuthor
    Level 10
    May 11, 2022

    I wish I thought of that before! I have gone in so many times and manually adjusted people, but new ones are constantly added with the wrong defaults. Maybe if I call them every month and ask them to keep doing it for all new contacts they will put it on the plan to program default settings!

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