Group Admin: Have the ability to edit User's email address / Federation ID | Community
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MoniqueEvans
Community Advisor
MoniqueEvansCommunity Advisor
Community Advisor
August 6, 2018
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Group Admin: Have the ability to edit User's email address / Federation ID

  • August 6, 2018
  • 4 replies
  • 712 views

As it stands right now a Group Admin (even with User editing turned on in access level) cannot edit a User's email address or federation ID. They can change everything else with that user but not those two things.

So if there is a change in email or federation ID the group admin has to contact a System Admin to make this change which can cause serious delays.

    4 replies

    J
    JamieHi
    Level 8
    August 7, 2018

    This is hopefully coming in the 18.3 release at the end of the year - https://support.workfront.com/hc/en-us/articles/360007108774

    MoniqueEvans
    Community Advisor
    MoniqueEvansCommunity AdvisorAuthor
    Community Advisor
    September 27, 2018

    @Jamie Hill - Updating the email is coming in 18.3 but Federation ID is not.

    D
    DanPe1
    Level 2
    September 24, 2020

    Although the group admin does have the ability to edit the email address now, is there any more push to allow them to update the Federation ID on a user's profile?

    This is very important for many companies who require users to login through SSO. Group admins can ADD the Federation ID to a new user, but they can't EDIT or ADD the federation ID to an existing user.

    E
    ElisaOD
    October 29, 2020

    This issue Dan notes below is an issue for us as well. As I'm moving users from the ProofHQ account assignment to a higher level, non-External account, I'm not able to update their Federation IDs and its causing delays in our ability to efficiently transtion users to their new roles.

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