Better notification when someone on PTO

When a user is out of office they should be able to set an auto reply to directed updates and in the reply be able to tag the user/team that is covering for them.

We're using Workfront for scheduling and it includes PTO information. However, when users tag other users on an update, they don't usually check the PTO information but there's no bounce back to tell them that the user they've tagged is on PTO and then will keep waiting for a reply from the user. We need a bounce back message that ties with the PTO.

I recommend a way for Workfront to receive automatic replies from Outlook.

USE CASE: A Workfront user (Person A) tries to contact another Workfront user (Person B) via tagging or adding to an approval Workflow. Unbeknownst to Person A, Person B is out of the office (vacation, illness, paternity/maternity leave). Person B has automatic replies set up in their email application.

Person A would like to receive Person B's Automatic Reply. Otherwise, they have no way to know that Person B is out of the office, and will not be responding to their Workfront note/approval.

ACCEPTANCE CRITERIA: Auto-Reply goes to Workfront user (Person A), not the generic Workfront account (noreply@attask.com)

Notes:

• We are not using any Outlook plug-ins.
• Person B is usually a business user with a Reviewer/Request license. They are not managing a calendar within Workfront.

It would be great to see "Vacation" or "PTO" inline on the calendar view. Currently, it will show only a gray block without any text next to the resource who is planning to take time.

Unless I'm missing something, there doesn't seem to be a way to add PTO from the Home screen. It would be far more convenient to add time there, when you're already looking at your work, calendar, etc. as opposed to it being somewhat buried on your profile page.

The ability to add an OOO to projects .

If a requestor / reviewer makes a comment or uploads a document to a project and the Planner isn’t in the office or able to access their account - it would be good for the reviewer know this. A bit like when you send an email and get a bounce back email ‚Äòsorry I am not in the office until next week’ that person will know that they either need to wait or contact someone else.

Think this would be realll handy to have :)

Please add a notification to project owners when someone on their project inputs PTO that affects their tasks. Right now, you receive a notification while you are scheduling tasks, but once a task is scheduled on a project and someone inputs PTO, there is no way for the project owner to know their timeline is being affected, unless you run a report and check it daily. An email/Workfront notification would be best.

We would like to see a way for a user to create an "Out of office message" (in addition to the current ability to log time off) that would either auto-send or notify someone who is trying to tag the PTO/Out of Office employee in a comment.

IN SUMMARY:

User A:

• Knows they will be out of the office September 7-11
• Blocks off time in their "time off" calendar (already an existing feature in Workfront)
• Sets up an "out of office message" (or the ability to use a system default out of office message), so if they are tagged in a comment, the tagger is notified that User A is out of the office

User B:

• Is unaware of User A's PTO schedule and has been working with them on an existing project
• On September 7, User B tags User A in a comment on a project they're working on together--immediately, there is a pop-up or * with User B's out of office notification, which helps to manage User B's expectations that a response from User A won't come until they return from PTO and allow User B to consider tagging a different team member who is in the office that week (currently User B would hear nothing all week)

This would definitely be a value addition and saves a lot of time. 

Thank you for the submission! Workfront has added a notification for when the user is out of the office which appears as a warning when trying to assign the user. There are no current plans on the roadmap to further update that behavior.