I was able to configure an approval process to the manager ID - I was trying to see if it was possible to assign the issue/task to the requestor manager via a routing rule - sadly I don't think that is possible Jim Brown FujiFilm Medical Systems, USA
Yeah I don't think it's possible in native WF. But it should be possible through use of an API (or perhaps DDH has a tool). Vic Alejandro, PMP, CSM | IT | Sr. IT Project Manager Denver Water | t: (303-628-7262) | c: (303-319-6473) "http://www.denverwater.org/"> http://www.denverwater.org INTEGRITY | VISION | PASSION | EXCELLENCE | RESPECT
Yeah, we would also like that functionality as well ...to be able to route it directly to the manager. Right now only Team and Individual person are possibilities. I'll have to see if there is an Idea Exchange request open for this, then we can vote on it.
Hi Jim - I think it would be great to have routing rules be more dynamic like you have for approvals. However, I don't think that would work for PTO approvals. If you were to auto-assign the request to a manager, the issue would belong to them. You wouldn't be able to see the Issue in the resource grid or team working on calendar for the person who is actually taking the PTO. Just something to think about. Anthony Imgrund FCB
I'm having trouble figuring out how to set up an approval route that sets up the manager as the approval. Can someone provide a little more detail ?Thanks !! Jessi Volaric