Any text code to use in Filter to find double entry of user name for a user?

Forum|Forum|3 years ago
March 28, 2022
2 replies
657 views

Hi,

Please give your suggestion or recommendation to find the double entry user name. This is building up because of SSO implementation.

With regards,

Kundan.

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Best answer by JillAc

I don’t know how to make that report but can tell you what I do to avoid that situation in the future, is that I don’t set up a profile for a new user until after the first time they login. So, when someone is new to the system, I send an email with the link and ask them to login. I warn them that they will have a blank workspace, and to let me know once they have established the connection. Then I go in and edit the username they logged in with to set them up. The place where I have a million duplicates that can’t be controlled is in Proof. And there are comments and updates under each version of their email address, so I can’t delete the incorrect username.

J

JillAcAccepted solution

Level 10

I don’t know how to make that report but can tell you what I do to avoid that situation in the future, is that I don’t set up a profile for a new user until after the first time they login. So, when someone is new to the system, I send an email with the link and ask them to login. I warn them that they will have a blank workspace, and to let me know once they have established the connection. Then I go in and edit the username they logged in with to set them up. The place where I have a million duplicates that can’t be controlled is in Proof. And there are comments and updates under each version of their email address, so I can’t delete the incorrect username.