AI Assistant Button For System Admin | Community
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Eric_D_Miller
Level 5
March 25, 2025
Solved

AI Assistant Button For System Admin

  • March 25, 2025
  • 1 reply
  • 670 views

Hello,

I am trying to access the AI assistant but the button is missing. I have the System Administrator access level on my profile.

 

I am aware it can be turned on/off in the Access Levels and I see that option there, but the System Administrator Access Level cannot be edited so how can I enable it for that Access Level?

Thank you!

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Best answer by KellieGardner

You will want to verify all these apply for your instance to have access:

 

To enable AI Assistant for your organization, all of the following must apply:

  • Your organization must have migrated to Adobe IMS (Identity Management System)

  • The Adobe Unified Experience must be enabled

  • Your organization must have a Select, Prime, or Ultimate Workfront plan

  • Adobe must have a signed Adobe Gen AI agreement on file

1 reply

KellieGardner
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
March 25, 2025

You need to have it enabled for your system first. 

 

 

Eric_D_Miller
Level 5
March 25, 2025

I am not seeing that option, is there any reason I wouldn't have that section?

 

KellieGardner
Community Advisor and Adobe Champion
KellieGardnerCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
March 26, 2025

You will want to verify all these apply for your instance to have access:

 

To enable AI Assistant for your organization, all of the following must apply:

  • Your organization must have migrated to Adobe IMS (Identity Management System)

  • The Adobe Unified Experience must be enabled

  • Your organization must have a Select, Prime, or Ultimate Workfront plan

  • Adobe must have a signed Adobe Gen AI agreement on file