Adobe Workfront

Hi gang! Trying to figure out how many users we have associated with each job role (not just number, but names too). When I pull a user report with a filter of job role name is not blank, user is active and group it by job role name, evidently this only brings back primary job roles, it doesn't take into account any secondary job role. How can I also have visibility into secondary job role? So for example if I'm associated with A and B roles, I should show in the report under the A and B groupings.

I have just had my first experience of the new experience for the first time.  To say it is a retrograde step is an understatement.  There now appears to be no option to remove all assignees from a task without manually removing everybody by deleting them and it doesn't have the option to assign a different number of hours to individuals on the same task, thus creating extra work in having to duplicate for each assignee if you want to give them different number of hours.This really breaks a huge part of our work and processes.

I’ve created an External Look up Field that pulls the names of individuals on a team “Information Managers” I would like from that field to get the User ID related to the individual selected so I can create a $$USER.ID report.I know I could create a calculated field that has each member with their corresponding ID but looking to do something so I don’t have to update everything each time a team member is added or removed.Is this something that can be done at the Workfront level? I do have access to Fusion if I need to go that route.All suggestions welcome.Thank you in advance,Dawnmarie

The Ask: Create a task a report that shows me the approval task in the workflow with all the task data. Then show me an indicator if there are documents pending approval. (customer uses document approvals) Is this possible on a task level report? I can get the names of the documents but no dice on the approval status of those documents.   listdelimiter=<hr>listmethod=nested(project.documents).listsname=Documentsstretch=0type=iteratevalueexpression=CONCAT({name}," versions: ",{lastVersionNum})valueformat=HTML 

We have been using Workfront for about 4-5 years but we are just now starting to utilize the resource management tool. We will be adding planned hours and task assignees will track actual hours. We are questioning whether weekly status update meetings and other meetings need to be tracked for planned and actual hours? If so, how are they tracked? It may be a 30 minute meeting with 20 attendees. Does this mean we we plan for 10 hours on the task with each attendee assigned to the meeting task so each team member’s hours accurately reflect 30 minutes?  Thanks for any guidance

Thanks to everyone that participated in our first event of the year for our WUG Colorado chapter.  We had a great conversation and lots of discussion around how changes in our workflows and environments are the norm and how can we plan for the changes.  You’ll find below both a link to the recording of the session and the slides that we presented.There was fantastic dialog regarding the 4 step process we covered for planning your change but also how it relates to projects that many of us are beginning to undertake this year, namely the integration of AEM Assets to your Workfront environment and how folks are setting up that workflow.  (There were 3 or 4 of us on the call that are all in the midst of starting this integration work).  We’ll look to make this a topic in an upcoming event.Link to the deckLink to the Recording

Hello!Anyone know how to add decision labels? I have the main four but I need to add another. Thanks Justin

We would like to get feedback from our users in Workfront and are trying to figure out how to solicit and take in that feedback. We are looking specifically to get the feedback from team members who have submitted requests and we want the feedback on how we served the request. Their requests are always converted to projects. I have one person on my team who has suggested assigning a task to give feedback in the resolving projet to the requestor. The task would have a form to fill out. This seems like it will be confusing to the requestor - tracking the task, finding the form, etc. Has anyone solved for this and if so how did you do it? 

Hello,Is it possible to add a custom form to a dashboard?The custom form needs to be editable since people will have to fill it out and I also need to be able to download it as a pdf file. I am also open to add it via an external file, btw.The dashboard would be potentially linked to a project (ideally, I want to use this dashboard on all my projects without overwriting information).Asking this because I'm trying to find a workaround to make the form editable for teammates who don't have a Standard licence and also to review my whole workflow.Thank you!

After reading this update about deleting requests in the new requesting experience: https://experienceleague.adobe.com/en/docs/workfront/using/manage-work/requests/create-requests/delete-request-draft, what happens to the data associated to that request? Can a request be deleted if it has been converted to a project? If so, I assume that the project is deleted too?My concern is if someone deletes (one of their own) requests accidentally, it is not recoverable and data is lost - so is this something which can be prevented at access level or system wide?

A manager was trying to estimate his team’s time for an upcoming project by looking back at a previous project but his team’s time was not showing in when he click Hours in the left nav of the project. I was able to see in my monthly hours report for the month his team’s tasks took place that his team had actually logged time to the project. I don’t understand why they wouldn’t show within the project. 

Hello I am running a scenario which is to download a file (csv) which is uploaded to a Workfront Project which then will be parsed and used to update a datastore in Fusion. Do I need to include the key column in the csv? Do I need to run any modules before the Add/Replace a record module? Here is my scenario, anything look off?My issue is when it hits the Search Records it is not finding any info. Here is my parse & search module config: Any help will be greatly appreciated.

My idea is for Workfront to allow users the option to control the Landing Page they see. At this time, a Workfront Layout Template determines a user’s Landing Page upon login. In an effort to minimize the number of Layout Template, we have created Layout Templates by access and persona rather than by specific accounts. Therefore, most or our layout templates have Workfront Home selected as the landing page. Many teams would prefer that Workfront opens on a specific team dashboard upon login instead of Workfront Home. However, since we have over 50 accounts and a handful of Workfront personas (Discipline Lead, Project Manager, Resource Manager, Worker, Requestor, etc.), creating custom layout templates for each team by persona would be unwieldy with 250+ Layout Templates. We have let users know that they can Pin their team dashboard but it still requires a couple of clicks versus opening the team dashboard upon login. It would be great to offer users the ability to set their preferred W

Hello! Anyone know if Fusion has a sandbox or preview environment?

I submitted a Workfront idea to the experience league community on approximately 1/14/2026  with the title of “A must have feature… ability to edit documents without download” but this appears to have been removed or I cannot find it at all.   I have had a few people reach out asking me for the link and the one that I had saved goes nowhere.   Any idea where or how to find my idea or know why this would be removed? Link to previous idea:   https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/a-must-have-feature-ability-to-edit-documents-without/idi-p/792619

Hello,I am trying to change the All Request view in the New experience to a more suited view for our users and I don’t seem to be able to Add another view as a new default.I have created a new Issues View and shared it system wide, and tried Adding it in the Users Layouts but none of the active views seem to appear when searching.Is there a different way to change the default view?Thanks! 

workfront end user question - “How to show projects collapsed by default” in the “My Work” section, or is there a way to “Collapse All”?  Currently, must collapse each project individually every time.  

Hi all, I am using a calculated field to provide a clickable, concatenated Workfront Document Project Link that users can click when it is attached to a document. Currently, the URL’s environment is hard-coded as “my”. I know that $HOST is available for External Lookup fields and can retrieve the environment dynamically, but I’m looking for a way to both build the URL and retrieve the environment value dynamically. Currently showing: What I would like to achieve (dynamic environment): By any chance, has anyone had a similar use case or thoughts they could share? Thanks!Wyatt