Adobe Real-Time Customer Data Platform

Hello Adobe Community, Within my RTCDP platform, we have a 1 to many relationship between our ECNs and the accounts associated with them. To solve for this, we created a schema with multiple array objects to ingest this data so it is formatted as an array where we have the main ECN and then all the objects with the accounts associated to the ECN. When we build audiences using this data, we have the ability to get all the ECNs that have an account that fall into our criteria. A random example of this could be if you want to target customers with accounts that have a balance of greater than $5. Based on that example, RTCDP would go through all the array objects associated to an ECN and as long as an ECN has at least one account that fits this description, it will qualify that ECN for our audience. However, I have a new use case where I want ECNs with only accounts that qualify for this criteria. So, if an ECN has an account with a balance less than $5, I do not want it to qualify fo

Within my platform, my team often uses certain audiences as building blocks so as to ensure that certain universal exclusions are correctly applied to every audience. We have a lot of audience blocks that we have built but we have not been keeping a log of which audiences they are a part of. Is there a way in the UI to see which audiences a certain audience is a component of? Obviously, I know that this can be done by clicking on each audience and looking at the components in the "Audience Summary," but I am wondering if there is a less tedious way to do this. Thank you

Hi all, It's a rare case, but do we know if RTCDP can be integrated with workfront. I do believe so, it can be done via API, but if you please can help me here @_manoj_kumar_  @davidross91 , @brekrut, @gigicotruta more than courious to here your experiences here. Thanks a lot. Regards,Celia

Hello there,  I have successfully created an audience in RTCDP and now wish to activate that audience to SFMC. I am following the documentation and understand that a mapping id needs to be created that matches the mapping id in the segment. I am wondering where in SFMC the mapping id attribute needs to created. I was trying to create it within the Profile Management tab but don't seem to have permissions to and had our SFMC admin try to create an attribute there but there may be additional licensing fees associated to adding more attributes there in the long run. Can you provide any insight on how to properly approach this? Thanks!

Afternoon RTCDP Community, My organization has a need to curate a custom output file for an audience that was created in RTCDP. This output file needs to contain an Account Identifier field; however, because audiences are built at a customer/profile level in RTCDP we're having trouble targeting a specific account that a customer may have.  Here is the example use case:1. Audience is built in RTCDP and is made up of customers/profiles that qualify for that audience.2. Output file is needed to support that audience and contains Account ID field.Challenge: A customer may have multiple different accounts with our organization, so ensuring that the correct Account ID is included on the output file is a challenge. Does anyone know a way to ensure that a specific account is targeted and makes it onto the output file?  Thank you! Please comment if you have questions or need further clarification! Much Obliged,Adobe-Wan Kenobi

Hi All,I am looking to set up a Data Warehouse request with the data sent to Azure Blob.  I noticed Azure Blob is in the legacy section when selecting an account in the Report destination tab.  Is there any risk with Azure Blob not being supported anytime in the near future, since it is categorized as Legacy?

Hi team, I want to access profile data in stage, but continue to get error code 500. I was wondering if this url is valid. Thanks! Suofei

Hi Can someone tell me if there's any questionnaire to prepare for the certification?Or how to prepare for the certification ? Thanks   

Hi,  Client has multiple sub-businesses (about 4 or 5) and was earlier bringing in 1-Business data into AEP RTCDP. Then, very recently client wanted to bring in 2nd Businessses data. To do that I updated the exisiting schema as per client request and added fields which for 2nd Business.  For data Ingestion, I used exisiting Scheduled daily dataflow and added 2nd business or new fields into it. And created another dataset which had Schema PK + 2nd business fields to do a one-time load to bring in historical data for 2nd business. Client also wanted to use this data in CJA, due to two datasets and very less overlapping data between then, it will be an issue. To fix this, I have two approaches, Approach 1: Using existing dataset - 1-Time-Historical load will be done to Existing dataset; scheduled data flow will run as it is.  (New dataset that was created earlier for 2nd business, will be deleted). How should I perform this 1-Time-Load? Will it cont

when i access this API, I get access related error. I am able to access rest all AEP APIs. I can access customer attributes via AEP UI as well. So where do we control resource based API access ?GET https://platform.adobe.io/data/core/ca/attributes 

Do we know why we get the below error An error occurred while calling the 'com.adobe.experience_platform.xdm_mapper@fallback' service for this request. Try again. 

Identity Service Flow Run Delay 'Datalake_to_UIS_Flow' has been processing for more than expected time. What are the factors effecting this processing time? Any help would be greatly appreciated.

Hi Adobe Community, My team is going through reorganizing our destinations in production right now. We want to change the names of a couple destinations that are linked to our Adobe Target product. I am wondering if this will cause any production issues to the audiences that are being passed through these destinations right now if we change the name in RTCDP.  Thanks,Nick

Hello,Does anyone know if the Work Order API - Delete Record functionality is still in BETA.https://experienceleague.adobe.com/en/docs/experience-platform/data-lifecycle/api/workorder Additionally, can anyone provide guidance on where to find the endpoints related to identities? Thank you.

Does the system recognize that an audience is a component of an another audience before you delete it? For example, if I have an activated audience (Audience X) that's made up of Attribute 2, Audience B, and Event 1, and I go to delete Audience B, will the system give a warning? What happens if I do delete Audience B?

I have a data scenario, where my primary Identity has multiple secondary identities in the source data. There is a MDM system which is generating the Primary Identity - Customer IdThe subscription system is a standalone system which is managing various subscriptions and also generate an identitifer for each customer "Subscriber Id". Now the problem is, because of not havign strong matching engine and varity of data, alsmost for 20% of cases, for same person, this system ends up creating multiple "Subscriber Id" for a person. Illustration:MDMThomas Cook and Tom Cook are identified as same customer and ends up having one Customer Id (12345679) Subscription SystemDue to the different first name, this platform generated 2 separate Subscriber Ids Thomas Cook : Subscriber Id: 50001Tom Cook : Subscriber Id: 60001Subscription system also sends various events to AEP and shares the Subscriber Id (Primary Identity) as event data (subscrition related call data etc) MDM Sys

Hello Everyone,I am referring the B2B : Account profile UI guide  https://experienceleague.adobe.com/docs/experience-platform/rtcdp/account/account-profile-ui-guide.html?lang=enFor 'People Tab' it is  mentioned that "The People tab displays a list of up to 25 people associated with the account. For accounts with more than 25 associated people, the system shows a random sampling of 25 records."I want to know if there is a way (any API) to view a complete list of people associated to the account in the profile store.Query services I can see all the associated people, but that is the data lake view. 

Hi, is there any query in query service to extract the metadata of the audience (e.g. ID, name , attributes and condition)?I checked but to no avail.

Does anyone know where to find the Adobe Audience Manager Unique User ID when working with advertising destinations? Thanks!

Migrating workloads from Adobe Campaign (campaign V7) to Adobe Experience platform (RTCDP), Is using a third party CDP a good approach? what wis the best practice or recommended approach?

Hello,  I recently activated several segments to a Facebook Destination account, and I am seeing a large number of identity failures. I do have several non-identity email & phone number source fields mapped to their respective target fields for the destination. Would this be causing an issue? All of my source data is in the proper format for activations, I do know there is a composite key within our Email identity map, so I expect some errors from this. Additionally, will RTCDP activate all emails for a profile within the Identity Maps?    TLDR summary of questions:Can I map multiple source fields to the email & phone target fields?Will all values for a profile within the "IdentityMap: Phone_E.164" & "IdentityMap: Email_LC_SHA256" namespaces distribute to the Facebook destination? Is there a way to get more details to why identities failed, other than the brief description?Thank you for the help and guidance.

Hello all, Im curious if there are people here who have implemented source connectors in AEP for Paid Media channels such as Facebook Ads or Google Ads and have sample files of data, such as clicks, impressions, conversions, etc available from those platforms.  Thanks!

Hello everyone I'm currently trying to send an audience created from a CSV file from RT CDP to a  POS destination. When I make the audience with the option "Import audience", this action automatically creates an dataset and a adhoc schema which i can't activate to profile. When I try to send this audience to the destination it shows an error saying that the dataset is no activated to profile. How can I activate this imported audience? or how can i activate this dataset to profile to commit my sending ?. Thanks a lot. I look forward for your answers.

Hi everyone,I have a use case where some members' account types(account_type) have changed from Type A to Type B in the past. I managed to identify these members by using a self-join query in the query service on the member dataset, but I'm having trouble creating an audience based on this condition. Has anyone encountered a similar situation?Could you share how I can create an audience segment for members whose account type has changed from Type A to Type B?Any help or guidance would be greatly appreciated!

Hi all, We have created some Edge audiences but we do not see they are being evaluated in real-time. These audiences only have one attribute each which is updated daily via S3 batch connector. When analyzing the process for some users we see the following: 1. Data is ingested in the AEP Datalake via S3 connector at 10:00h-10:05 UTC.2. Data is in Profile at 10:30-10:40 UTC.3. Edge segments are evaluated at 17:47h UTC. This time is the same at which both Streaming and Batch segments are evaluated. We believed AEP evaluates Edge audience membership in real-time or near-real-time as data is ingested, and that as soon as a user attribute meet the criteria for an audience, they are added to or removed from that audience at the edge. However, we see Edge evaluation occurs as batch segmentation. This process is crutial since we want to personalize the website via Adobe Target with fresh data. Is here something we are misunderstanding? Thanks!