Adobe Real-Time Customer Data Platform

Hi everyone, We are currently trying to export datasets from AEP to SFTP server and data landing zone. However, we don’t have the option to select CSV as a file type during export. Are there any alternative solutions or approaches we can take to ensure the data is exported in CSV format? Currently we have options to share the files in JSON or parquet format, but we want to send the files in CSV format. Is it possible to request CSV support as a feature from AEP, if it’s not currently available? Thanks!

Hi, I have a schema in prod and there is an ID field in it(like CRMID for example). The source datatype given to us in INT64 and I have used 'integer' datatype in AEP. After doing data ingestion, I see few negative values and few positive values and all values look incorrect compared to source values for this ID. Example 723456789123 is the value in source file and I'm seeing -1234567890 and 1234567890 values in AEP after data ingestion.The mapping is done correctly and I don't see any errors in my dataflow. What could be the reason for this? Any suggestions how to proceed with this will be helpful.  Also, for our use case, we have not enabled Schema and Dataset for profile. So, incase if I update datatype, what are the next steps I can take, to get the old incorrect data also corrected? Or first to just test this process, how can I copy/ duplicate schema.  Regards,Ramyasri 

if we have more than one merge policy, then there will be more than one profile snapshot table for individual profile. how can we differentiate which snapshot table is for which merge policy. any idea? please help.

Adobe analytics web & app are two separate report suite. As a result they are two separate schema and hence two separate dataset in AEP. Is there a known limitation or official document that says that adobe analytics connector can only connect to one report-suite (so one schema) in the lower sandbox env ?

I've been receiving the error below while activating to a streaming destination. Is there a way to figure out which profiles were excluded from being activated? One idea is to create the same audience as a batch audience and activate to a sftp or S3 bucket. Then identify the profiles that were excluded. Another is to query the profile snapshot to identify profiles that are part of the audience and then query them further for the existence of the required identity attribute.Is there a simpler/faster way or log where AEP would actually show you example profiles whenever it excludes them from being activated to a streaming destination? Wanting to know before I embark on researching via the approaches above.... Error description provided in the 'Dataflow Run details' screen for the destination activation: 'No valid identities were found on the profile. This can indicate that several of the exported profiles are missing an identity attribute that was set as source field in th

In Adobe AEP, Is there any way to find the average global evaluation job times over the last 12 months ?

Hi,is there a way to limit the creation or publish or both at user/role permission level in AEP?i d like to have an approval process for audience creation and publish but i cannot find anything about this in the Permission section

in creating audiences what are the uses cases for choosing compose audience vs segment builder? thanks

hi,while creating an audience (or segment if using the old name) when is it best to an attribute or an event?let s say you want to create an audience based on users having visited the page Product.would you use the attribute page Name or the event page Name?what s the rationale of each selection?

We ran into a faulty schema-design issue that we are trying to resolve in a client's PROD sandbox. We have a profile-enabled experience-event dataset that contains about a year's worth of streaming event-data. This dataset is based on a profile-enabled schema that has 3 identities - ECID and 2 other identities, each mapped to different cross-device ID namespaces. It has been determined that the 2 identities of the schema/dataset were mapped incorrectly to existing 2-cross-device ID namespaces. We are attempting to do the following: 1. Demote the 2 attributes that are currently assigned as identities and turn them into 'regular' attributes. The dataset is the only dataset that is derived from the parent schema. There are no other datasets based on the schema.2. Assign 2 new/different attributes as identities on the schema. These new identities will be using 2 new namespaces - different from what the 2 original identities were using. ECID will remain the same - no changes

Hello Team,If an event happens in the past but gets sent late, will streaming segmentation still use it, or does it only count for batch or scheduled segment updates?

Hello, I am trying to use the SFTP Destination Connector in RTCDP and running into an authentication error. The destination is SFMC and I have created a SSH key and added it to my FTP account in SFMC following the documentation listed below. Ive also followed the Adobe documentation on troubleshooting such errors but I am still getting an authentication error when trying to connect to the destination. Any tips on how to resolve this would be greatly appreciated!

I'm working with streaming data sources and wanted to check if there are any known limitations or delays when it comes to processing or qualifying data in real time. Specifically, I’m curious about:Any known lags or edge cases where real-time processing might not behave as expectedBest practices to minimize delays or troubleshoot issuesWould love to hear from others who’ve worked with streaming data in RTCDP. Thanks in advance for your help!

Hi Team, in ABC named schema, i have fieldgroup 123 and identity PQRI have already moved fieldgroup to preprod environment and identity is already created in PreprodI have created package for this schema where fieldgroup and identity is already present. Concern is for identity when i try to import package in preprod environment and click on modules that either needs to be created or existing can be use. I am able to use for fieldgroup but i am not able to see identity which is present in preprod and because of which i am not able to select. i know other way is to create each field in stage but do we have any option where i can see identity and select as ues Existing? Any help would be appreciated?

Dear Community, I am a RTCDP and AJO user who is trying to create a computed attribute that counts the amount of emails a user has opened in the previous month. I am struggling to create it and I am writing to see whether anybody can help me solving the issue. The purpose is to a have this field at profile level, even knowing that we can count the amount of emails opened when creating audiences. How was it created?It was created by applying the following settings: -select interactionType event -equals "Message opened"-Count-1 Month-Fast refresh is checked The definition looks like this: It generates the following expression:xEvent[_experience.customerJourneyManagement.messageInteraction.interactionType in ["open"]].count() After creating it, I noticed the info "Summary data is not available for this field due to lack of clustered values" in the InteractionType field. Is this somehow related to the Summaries job? I admit I didn't understand it. &n

Hi Adobe Community,I was looking through some old documentation here and I saw that there was a mentorship program that ran over the summer. Does anyone know if there will be another one running in the near future? I am looking to get my RTCDP certification and would love to join this program as an aspirant. Thanks,Nick

Dear community, I've been trying to create an On Deman Segment Evaluation but I keep getting the same error (Attached in images). The link I followed is here (https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-19251) I tried using all types of Audiences (Published, Draft, using already created, and newly created audience). I have attached the body below and the URL Endpoint is (https://platform.adobe.io/data/core/ups/segment/jobs). Please guide me onto how I could resolve this issue and do not hesitate if you need any more information. JSON Body Below :  {   "segmentId": "de252a01-c4f8-473b-99ec-341db56221ca"}Best regardsSching

What is the importance of the profile_export_for_destination_merge_policy__XXX dataset in AEP?  How different is it from Profile_Snapshot__XX?

Hi, Need help with error received when creating mapping set for a destination data flow using API. This error is received at create mapping step in this document.  https://experienceleague.adobe.com/docs/experience-platform/destinations/api/activate-segments-file-based-destinations.html?lang=en#create-mapping-set Error:{"status": "FAILED","source": "segmentMembership.seg_namespace.seg_id.status","destination": "segmentMembership_status","sourceType": "text/x.schema-path","errors": [{"exception": "The XDM path: segmentMembership_status is invalid. Please update the XDM path and try again.","errorCode": "MAPPER-3809-400","errorType": "ERROR","missingRequiredFieldError": false}],"warnings": [],"hasMissingRequiredFieldMapping": false,"destAccessEnabled": true,"accessDeniedOnRequiredField": false,"srcAccessEnabled": true},   Any help is appreciated!Thanks. 

Hi! Is there a way to measure the Monthly Active Users (MAU) of the RT-CDP? I would like to start measuring CDP adoption, so I'm planning to track it by the MAU. If you have other ideas on how to measure it, I would like to hear them.  Thanks! 

Hi, I'm trying to connect PowerBI to Query Service. However, I'm running into a problem "Unable to connect". It's says that only secure connections are supported, and that I have to set "sslmode" as "require" in connection settings. Where do I have to set that while connecting to PostgreSQL? Thanks 

Trying to activate ID-specific marketing consents, as these are stored as Map datatype, unable to select while activating the audience, those who have opted out via audience activate. Even if we wanna ingest data from external source to update via the dataset, how do we setup data ingestion for ID-specific field type (map), As we are unable to select? Appreciate your help.

We are exploring practical use cases for the Customer AI.  One of the ideas is to calculate the customer engagement rate with the email channel to see how engaged the customer is on our retention emails sent related to their monthly subscription.   Is this a practical use of the Customer AI function? Ideally we want to score how engaged you are with specific emails and score you based on open, click, etc.    This will help with determining the health of the channel for the individual customer and also help to create guardrails to avoid over communications or nurture back to engagement

Hi Team,I wanted to understand what are the best practices and recommended approach to model identities for a source where we are tracking user level information along with the accounts that they are associated to.Consider this, on an wholesale eComm site different retailers have their accounts. Under each account we can have multiple user from that retailer who can place orders on that retailers behalf. Users and accounts have many to many relation, this means one user can be working under multiple accounts and one account can have multiple users. How do we model these identities into XDM if we wanted to report on user and account level both. If we create account as an identity wouldn't that collapse all user accounts under it into a single profile? How to go about this?Thanks

Hi Team,The documentation states that profile dashboard provides important information about your Real-Time Customer Profile data, as captured during a daily snapshot.At what exact time is the update done in the UI? Is it same across all customers or depends upon individual setups/imgestions.Thanks