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RenatoZu
Level 2
November 26, 2024
Solved

Connection to PowerBI using Query Service - sslmode

  • November 26, 2024
  • 3 replies
  • 1469 views

Hi,

 

I'm trying to connect PowerBI to Query Service. However, I'm running into a problem "Unable to connect". It's says that only secure connections are supported, and that I have to set "sslmode" as "require" in connection settings. Where do I have to set that while connecting to PostgreSQL?

 

Thanks

 

    Best answer by Parvesh_Parmar

    Hi @renatozu , 

     

    I have just did a test and my connection is working. 

    I have followed the following steps: 

     

    Steps to Connect Power BI to Query Service

    1. Open Power BI:

      • Launch Power BI Desktop.
      • Select Get Data from the top menu.

    2. Select Data Source:

      • In the search bar, type "PostgreSQL".
      • Select PostgreSQL database from the results and click Connect.

    3. Enter Server and Database Information:

      • In the PostgreSQL database dialog, enter the server and database values from your Adobe Experience Platform credentials.
      • For the server, use the host value from the Query Service Credentials section and append :80 for production (e.g., made-up.platform-query.adobe.io:80).
      • For the database, you can use "all" or specify a dataset table name (e.g., prod:all).

    4. Choose Data Connectivity Mode:

      • You can select either Import or DirectQuery mode:
        • Import: Imports the full dataset into Power BI.
        • DirectQuery: Queries the data source directly without importing data.

    5. Authentication:

      • Enter your username (Organization ID) and password (authentication token) from the Query Service credentials page.
      • Click Connect.

    Kr,

    Parvesh 

     

    3 replies

    Tof_Jossic
    Adobe Employee
    Tof_JossicAdobe Employee
    Adobe Employee
    November 26, 2024

    @renatozu found a similar discussion in https://community.fabric.microsoft.com/t5/Power-Query/Unable-to-connect-to-PostgreSQL-with-SSL/td-p/89103 

      Parvesh_Parmar
      Community Advisor
      Parvesh_ParmarCommunity AdvisorAccepted solution
      Community Advisor
      November 27, 2024

      Hi @renatozu , 

       

      I have just did a test and my connection is working. 

      I have followed the following steps: 

       

      Steps to Connect Power BI to Query Service

      1. Open Power BI:

        • Launch Power BI Desktop.
        • Select Get Data from the top menu.

      2. Select Data Source:

        • In the search bar, type "PostgreSQL".
        • Select PostgreSQL database from the results and click Connect.

      3. Enter Server and Database Information:

        • In the PostgreSQL database dialog, enter the server and database values from your Adobe Experience Platform credentials.
        • For the server, use the host value from the Query Service Credentials section and append :80 for production (e.g., made-up.platform-query.adobe.io:80).
        • For the database, you can use "all" or specify a dataset table name (e.g., prod:all).

      4. Choose Data Connectivity Mode:

        • You can select either Import or DirectQuery mode:
          • Import: Imports the full dataset into Power BI.
          • DirectQuery: Queries the data source directly without importing data.

      5. Authentication:

        • Enter your username (Organization ID) and password (authentication token) from the Query Service credentials page.
        • Click Connect.

      Kr,

      Parvesh 

       

      Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/
        R
        RenatoZuAuthor
        Level 2
        December 3, 2024

        Hi @parvesh_parmar 

         

        That's not working for me. After trying to connect, I get the error message that is attached when I created this thread. 

         

        Best,

        Renato

          M
          MiguelMa2
          March 14, 2025

          Hi @renatozu ,

           

          I'm experiencing exactly the same problem.

          The past 6 months I could connect to my cloud "prod:all" database in Power Bi desktop, and one week later, the very same credentials triggered the screenshot error you've showing.

           

          In my case; those same credentials can be used without problem in a Power Bi dataflow (that was my workaround).

           

          By your side, Did you found a way to fix the local connection from a desktop file?

           

           

          R
          RenatoZuAuthor
          Level 2
          March 19, 2025

          Hi @miguelma2 

           

          The issue I was having was because I downloaded PowerBI for desktop directly from web. However, I had to download it directly from the Enterprise Apps Catalog of my Company. So, after uninstalling and reinstalling it again, it worked correctly. That being said, I think this could be due to several reasons. I would recommend reaching your enterprise support to review it.

           

          Best,

          Renato

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