Adobe Marketo Engage General

Hi,  I using a landing page with utms for email and social as medium to identify the medium were traffic came from. But when I am filling the form using the URL no data is captured in the Marketo campaign. Can anyone help me with it?   Thanks!

I am learning from Marketo product material. From the post it says we can get the report of "person status" to see people in different status. I go to check my Marketo and I  found the field of "person status" but it seems to be a SalesForce integration field, which shows the people in different progress from new, working, qualified, disqualified....but i could not see the value below like the number of prospect.    Can someone tell how to make the report similar the post below and where is the person status field in Marketo  Moreover, from this MEC question, it says we can see the "sales ready lead" from the lead status ? Is the "lead status" "person status" same thing ? Can someone instruct how to see ? Is the same concept above?      

Hi,   we are storing the history of interesting moments in a Text Field, similarly to the approach explained by Dan Stevens here.  We also track the number of those records (interesting moments) in a separate Score field. So, when an interesting moment is created, it gets written in a Text field, each in a separate line, and the Score goes up for 1. To separate entries into different lines, we use this trick by Sanford.   Now, we would like to include some of the history of these interesting moments in alerts for our team, but only last 5 entries. As a non-programmer, I checked the documentation for Velocity, and got an idea for the following "pseudo-code" (sorry :):   if ScoreField is 5 or less just output the whole content of the Text field else foreach (i in [1..5]) print line #i   But I am not so sure this will actually work, especially the counting of lines - because, I think, they are not really an array of values, just text - and its not possible

Hi Guys,I have been trying to get some custom Salesforce fields to appear in Marketo, these are created on the opportunity (not on lead or contact). I was told support can help get these added to the sync but two attempts on chat support has lead nowhere.  Can someone clarify the process for getting extra fields sync'd, apologies if I missing something obvious!Thanks,Sean

Hello Community,   I am working on a Marketo landing page and have an issue where the text is coming off of an "image" built using CSS. I have researched and tried different methods to format the text, such as using flex-wrap, etc., but am not getting anywhere. Any help would be much appreciated. Please see screenshots below and a link to the lp here: http://promos.ovstravel.com/IM---Operational-Testing-Program_SMS-Test-Landing-Page.html   In desktop view: In mobile view:    

Hello Community!   I am reviewing how to use Velocity Script for modifying tokens, content in emails, etc. I came across a script that looks like it might be useful in solving a current problem.   We are using a token {{Lead.Sub Partner}} to identify various Sub Partner classes, i.e. Presidential, Chairman's Club, Select, etc.   The problem is that when some of our contacts were imported into Marketo from an excel document, the apostrophe got transposed into some unnecessary characters: Marriott - Chairman’s Club.   Would it be possible to use the script below to change this Sub Partner name to this? Marriott - Chairman's Club?       #set( $lead.SubPartner ) #if( $lead.SubPartner contains("Marriott - Chairman’s Club") ) Marriott - Chairman's Club #end        Or am I way off here?   Thank you much,   LK

Hi Marketo Community,   Currently working on a new project where I'm setting up appointment confirmation emails to go out  based on our specialists' future appointments. The problem I keep encountering is that despite making a very specific smart list, past clients keep popping up in the "people" list.    In the second picture attached you can see that we have "has opportunity" as false with constraints, closed lost/closed won and hibernating as we do not want to include those yet they're still on the "people" list.    Is there anything I can add or change to only pull the list of future appointments? We currently quote our clients via email, call, and GTM which is why they're all included. For more detail, this is a smart list for one specialist and I have blocked out the specific email used for our company but it is on there.   Thank you!

Hi,   We have following code in landing pages.    <meta name="robots" content="index, nofollow">       Does this code make sure that the page will not be indexed? Shall we make any other changes? We do not want the page to be indexed.   Thanks.

Hi.I have an engagement program that was effected by the 90 day retention policy. Here's the policy: https://nation.marketo.com/t5/knowledgebase/marketo-activities-data-retention-policy-under-the-hood/ta-p/251191.   Is there anyone out there that has created an engagement program or a smart campaign that has gone past a year and has/was not been effected by the 90 day or 25 month retention policy? Basically, I want a running program that never ends unless I turn it off, but from what I have read in the Marketo documents this is not possible. For example, I have an engagement program, where if a lead has received emails 1-4, then change the lead's program status from "in program" to "not-in program", so that they can re-enter the engagement program using a smart campaign. But, I realized the smart campaign is using "was delivered email 1-4", which is effected by the 90 day policy. With this in mind, all the leads who changed from "in program" to "not-in program" will be c

Hi. We have a membership-based organization.   We have field data for $lead.aornPaidThru date. This is the member's renewal date.   I am trying to subtract 89 days from the $lead.aornPaidThru date to display a date that's 90 days in advance of the member's renewal date.   I'm not that familiar with Velocity (probably obvious).   Here's what I've put together, but it is not working. I do not have a developer available to assist with this, so I'm hoping for a little help here from the community, please.   When I run this in a Marketo email with a member, all that displays for the token result is:  aornPaidThru is not in the future       #set( $DAYS_OFFSET_BASE = 89 ) #set( $ret = $calNow.set( $calNow.get($calConst.YEAR), $calNow.get($calConst.MONTH), $calNow.get($calConst.DAY_OF_MONTH), 0, 0, 0 ) ) #set( $ret = $calNow.set($calConst.MILLISECOND,0) ) #set( $calRenewDate = $convert.toCalendar( $convert.parseDate( $le

I've inherited some nurture campaigns and I can see that the numbers in Salesforce differ to the numbers in Marketo streams. Does anyone have any ideas?

I've been reading up on Apple Privacy updates recently, and this article from Litmus caught my attention: Identifying ‘Real Opens’ Is Key to Adapting to Apple’s Mail Privacy Protection   Basically, the upcoming privacy updates from Apple Mail may have implications on "true" email performance metrics. This line caught my eye in particular:   Apple will pre-fetch every email’s content at the time of delivery. That will not only make open times inaccurate, but will make it appear that nearly 100% of your emails that are received by subscribers who use Apple email clients are opened, whether they actually are or not.   I'm wondering if there is functionality that exists already within Marketo that will help determine "true" email metrics once these updates from Apple are pushed. Is there a way to currently segment out Apple Mail users when reporting?   If not, is there anything down the pipeline coming from Marketo to address these updates? Curious if any

Hello! We are working on our first webinar with Marketo. I have downloaded the plug-in for GoToWebinar and it's synced up correctly. I have the emails, landing pages, and form ready to go. I have the registration confirmation email set to send 3 minutes after someone registers (through the Marketo form on a Marketo LP). This email contains their unique URL to attend the webinar.    My question is this - if we have the automatic approvals turned off in GoToWebinar (meaning we have to manually approve regsitrants), is that going to mess up my flow?  The unique URL can't be sent back to Marketo unless the person is approved in GoToWebinar, right?  My campaign is this:  Smart List - Fills out registration form Flow - Change Prog Status to Registered Flow - Wait 3 mins Flow - Send confirmation email with unique webinar URL I don't know how often our admin will be approving registrants. How would I set the flow up to send the confirmation email once the registrant

I am curious to know how other people are attributing sources in scenarios like the below example.   New lead attends webinar and the acqusition program is webinar 123. That person, however, found the webinar from some other source. Either through a forwarded email, on our website, in an advertisement, etc.    In this scenario, would you source the lead as "Webinar" or would you source is as "Digital Ad" (in the example where they found the webinar via an ad)? I am curious to know how other people approach this question. Thanks in advance for any insights!

have any one seen a glitch in the Added to list Trigger recently today .?   We were trying to trigger a webhook based upon the activity if the record was added to the list, but for some reason it dint work this morning but it started working now    Can any one help me with a reason for why this might be happening ?   Thanks in advance 

Hi Team,I have some custom code by my developer, I need a text on a banner image. It is working fine in Marketo- template creator but after sending the email it is looking like this.Could you please help me with the Text over image and also, could you please tell me why grid is not coming as Marketo template creator?   In Email Editor   In Outlook    

Static List Import Checklist and Guide First timer when it comes to List Imports, or just need a refresher? This is a step by step guide with best practices on List Imports, from the list cleaning process through full import.    Before the Import, make sure you've got the right build in place to support your list needs:   1. Acquisition Program and Static List Check: Create a Program in Marketo which will get the Acquisition Program credit if you import new record(s) Create a Static List inside the program which you will use to import the list into 2. List Review Best practice is to import CSV files, unless you are importing non-latin characters, in which case you should follow these instructions. Once you have your list, review it against the following items to ensure it's clean and ready for import:  De-dupe list based on email address Delete any records without an email address Delete any records with invalid email addresses, such as emails without an (@), ema

Hi, Can we find what is the breakdown of our database who views our email communications in outlook?

Hello all,   I am trying to get 3 (A,B,C) different phone numbers to appear in an email based on an email script token and have hit a wall trying to find the issue in my code. When I try to preview a specific person, I get defaulted to the 3rd phone number. The referring fields (A and B)  are text fields and Standard Objects in our Database.   ##check if the lead is an A #if(${lead.XX_A_relationshipmanagertext} =="name 1"#OR"name 2") ##if the lead has name or name, use the phone number A 'XXX-XXX-XXXX' #set(${lead.XX_A_relationshipmanagertext} = "XXX-XXX-XXXX ") ##check if the lead is an B #elseif(${lead.XX_B_relationshipmanagertext} ==" name 3 "#OR" name 2 "#OR " name 4 "#OR" name 5") ##if the lead has name, or name, or name, or name, use the phone number B 'XXX-XXX-XXXX' #set(${lead.XX_B_relationshipmanagertext} = "'XXX-XXX-XXXX ") #else ##otherwise use phone number C 'XXX-XXX-XXXX' #set(${lead.XX_B_relationshipmanager

Hello!   I am trying to add borders in the table to separate columns and rows, but I can't seem to figure out how to do it. I even copied and pasted HTML that had the borders built in, but when it populates in Marketo it does so without the borders.   Are table borders not supported in MKTO emails?

My data engineers are running into an issue with the Marketo REST API. We are attempting to implement a process that creates leads in a specific partition, using email as a lookup. This works fine when a lead with a matching email does not exist in any partition. However, if a lead with the same email already exists in another partition, we are receiving an error:   {"code":"1005","message":"Lead already exists"}   It appears that in this case the API is ignoring the partitionName that we are providing in the POST request body.   For reference, here is the URL endpoint we are hitting, an example request body, and example request headers.   Endpoint: xxx.mktorest.com/rest/v1/leads.json?access_token=XXX   Body: {"action": "createOnly", "lookupField": "email", "partitionName": "XXX", "input": [{"firstName": "TestName1", "lastName": "TestName2", "email": "testemail@gmail.com"}]}   Headers: {'User-Agent': 'python-requests/2.25.1', 'Accept-Encoding': 'gzip, defl

I want to create a token that populates a field on a custom object "Service Time" each contact could have multiple "service times" so I want to cross reference another field in order to populate the correct "service time" For example, I want the token to display the "service time" associated with the custom object field "service type" contains "training"Is this possible with velocity script or some other method? 

When passing token data using the RequestCampaign API call, are there any field length limits on the values for the token types 'Rich Text' or 'Text'? Or any other restrictions on the API call that may restrict the amount of data passed via the tokens?   Tokens are in the request body at the path: TriggerCampaignRequest>TriggerCampaignData>tokens   https://developers.marketo.com/rest-api/endpoint-reference/lead-database-endpoint-reference/#!/Campaigns/triggerCampaignUsingPOST

Hi peers, I am looking into setting the right communication limits. We have multiple partitions and workspaces in our instance and I was wondering if these communication limits consider email sends from all workspaces and partitions or if it applies to each partition separately.   Thank you in advance for your feedback! Have a great day, Jacqueline