Adobe Marketo Engage

Hi there,I am currently encountering a problem while trying to fetch a field value from a custom object to use it in an email. Specifically, I am retrieving a string from the custom object to use as the value of a query parameter in the URL within the email. Please refer to the VTL code below and the attached screenshot of the email. ISSUE can be noticed at the bottom left of the screenshot. I have already verified the value in the custom object and confirmed that there are no spaces included.NOTE - I checked the value in CO, if that is having the spaces included but answer is NO. There is no spaces in the value on CO. Looking forward for some insights here. #set($listing = $sorter.sort(${listings_cList}, ["listing_registration_start_date_time:asc"])) #if($list.listing_status_completed.equals('0')) #set($listingtoken = $list.listing_token) $listingtoken #end 

Hello,Brand new user to Marketo and in the process of setting up our instance. Im developing a Governance document for all facets of the program. I was wondering how people structure their folders that have solutions (B2B here) that operate in different segments. Do you combine all your campaigns for products within the same marketing activity folder or would you separate out? We have internal segments called Value Streams, and our different products sit in those streams. Each stream has different segments, buyers etc.We develop campaigns, email etc for each of the different products but also run brand level campaigns.What would be best seperate out top level folders for each of the streams, or seperate within the main "activity" folder?Folder structure ABrand- Marketing activities-- Emails-- ContentValue Stream 1- Marketing activities-- Emails-- ContentFolder structure BMarketing activities-Email--Brand---Brand email activity-- Value Stream 1--- Value stream 2 email activity-- Value S

Sent an email campaign last week. Here's the number of clicks as reported on the dashboard: But the email link performance report reads:Yes, I get that the first bolded number (299) is supposed to be total link clicks where as the second number (233) is invidual people that clicked. So where does 193, as reported in the Dashboard number, even come from?

Hi,I'm looking at options to send an alert possibly to admin when the database count reaches a certain limit. We will need to monitor the count regularly and if we have an alert it will avoid the manual efforts of someone checking the count daily. Any ideas?

Hi! Having a strange issue here, we have a checkbox on our form that is checked by default that is not allowing anyone to uncheck.Has anyone experienced this issue before?

During an integration with SFDC there are some fields from SFDC which will automatically appear in Marketo which aren't part of the SFDC object visibility rules. (Check out this article for a list of fields). Two of the fields (Email Bounced Date and Email Bounced Reason) which will sync into Marketo are used in SFDC to track whether the email address is valid. These two fields are not connected or integrated with the Marketo Email Invalid and Email Invalid Cause fields. You can use smart campaigns and tokens to set these two fields. Remember to set up data management campaigns to reset the fields if the email address changes.SFDC FieldDescriptionAvailable in Marketo as a Filter in a Smart ListMarketo TokenEmail Bounced DateDate record bounced in SFDCYes{{lead.Email Bounced Date}}Email Bounced ReasonReason record bounced in SFDCYes{{lead.Email Bounced Reason}}Marketo FieldDescriptionAvailable in Marketo as a Filter in a Smart ListMarketo TokenEmail InvalidMarketo recognizes the email a

Regarding the code below - is there a way to make this work only for a specific form ID? I tried using if (formId == xxxx) in there but couldn't get it working.Any help would be appreciated.  MktoForms2.whenReady(function(form) { var formEl = form.getFormElem()[0], thankYouWindow; form.onSubmit(function(form) { thankYouWindow = window.open(''); }); form.onSuccess(function(vals, thankYouURL) { thankYouWindow.document.location = 'https://info.tmforum.org/rs/021-WLD-815/images/dtw-2019-event-brochure.pdf'; formEl.innerHTML = 'Thank you! Your asset has opened or downloaded in a new window.'; return false; }); });  

Hi Marketing Nation Community,     Are you attending Adobe SUMMIT 2024? As you prepare for your trip, I’d recommend you add the Skill Exchange sessions to your schedule as seats are limited.     The Skill Exchange sessions are led by expert users of Marketo Engage and will cover advanced topics.     Check out the sessions below:    How Scoring Empowers the Revenue Cycle Marketing Funnel [S954]  Adobe Marketo Engage Experience Makers Spotlight [S955] – Spotlight topics include:  Taking your conversational engagement to the next level using Adobe Dynamic Chat and Marketo Engage  Using Custom Objects to build your Martech stack and MAP integrations    Come be inspired by real-world examples and advanced tips the experts learned through years of experiences. You will expect to walk away with actionable recipes to apply in Marketo Engage.     Speakers:   Jenny Robertson (@jennyro4)

Hi,When I'm uploading a CSV list into Marketo and in the list I have a few members that already exist in the system (Marketo/SF), Marketo create a new member or update the existing member (can be lead or contact)?In addition to that, how Marketo define new members? By email address/First Name or something else?And how can I edit it? Thanks in advance!Hadar

Hi all,I open this thread to report a malfunction (or so it seems), of a velocity token.Before I explain the malfunction though, it is necessary to put the problem in context.   Due to the integration with CRM (D365), I have a token that is written via API.Within this token are multiple links. All the links have this composition: (www.[...]_Registration.html).   I would like to parameterize these links with the GUID of each user's Company.   However, obviously, it is not possible to have "nested tokens," so to act on a link that comes from CRM and is already contained in tokens, another way is needed.   So we thought of writing a VLC Token that, thanks to the "Program Member Data," does a replace of all the final parts of the links, like this:     ## GET EVENT DATA FROM MEMBER FIELD #set($event_invitation_token = "" ) #if($member.eventInvitationToken && !$member.eventInvitationToken.isEmpty()) #set( $event_invitation_token = ${member.eventInvitati

Hi there,We would like to simplify our form as much as possible. Therefore, we were thinking of reducing the number of fields but before, we wanted to know how feasible is to delete the company name field and get the company name thanks to the email address field. In other words: is it feasible to detect and extract the company name from the email domain later in Marketo?Thanks a lot for your help,Kind regards

Hello! Marketo Engage has a prebuilt global form validation rule called “Consumer Email Domain Blocklist” that I'd like to activate. In addition to the domains listed in this prebuilt rule, I'd like to add more custom email domains to also blocklist. The challenge with this is - it seems I'm not able to add more domains to the prebuilt rule. I also tried creating a new global form validation rule to add all the email domains I want blocklisted but there's a 2000 limit. I also tried distributing all the email domains across multiple global form validation rules and activating them but Marketo flagged that I can only have one rule active at once. Any suggestions on how I can blocklist more email domains in the global form validation rule?

How do you view the number of spam complaints you get in marketo by 30, 60, 90 days etc?

Hello,I am seeking ideas for automating the lead rerouting process for our Paid Search ads. Currently, we have a Trigger program that captures and processes leads from our Paid Search ads. These ads are generic and direct people to our website. Once a lead becomes a member of the Trigger program, someone from our digital team manually routes them to specific product programs based on the content the leads interacted with the most, mostly the pages visited, and lead scoring, which product has the highest score. We have not been able to come up with criteria to use for automating the process because we cannot predict which types of pages leads will interact or engage with, and using the highest score only sometimes translates to interest. Is there a way to automate this process? Has anyone done something similar? I would appreciate any suggestions. Thank you!

what is a static list? What makes it different?

Hi all, Hope someone can help me understand if this is expected behavior or not.  Here is the scenario:Lead comes through Marketo form and is synced to Salesforce.Sales works lead and SQL Date field is populated in Salesforce and syncs to marketo. SQL Date is a lead field only. It is not mapped to Contact.Lead is converted to Contact.At some point a duplicate contact is created and these two contacts are merged.Upon merge, it seems that the SQL Date field is nulled out in Marketo.  Though there is no record of this in the Marketo Activity History.  The Lead in Salesforce still has the correct Converted Contact Id. Contact that don't get merged will still have the SQL Date from the converted lead populated in Marketo. Why does merging contacts wipe out the converted lead data?  I don't want to have to map every lead field to contacts. Is there any other way to address this?

As marketing operations professionals I’m sure we’re all familiar with how important it is to be able to show marketing’s contribution to growing revenue. This is why having a Marketo attribution model to tie people and opportunities back to the marketing campaigns that created them is fundamental to proving marketing ROI and effectiveness.   This post will show you how to set up a centralized attribution model in Marketo so that you can track web page visits originating from paid or organic channels. It will also talk about the benefits compared to having a distributed first-touch attribution model, both of which I can provide first-hand context on.   Issues with a Distributed Marketo Attribution Model     Distributed Attribution Model Flow Diagram   In the UTM Tracking & Automation post, I outline how I set up a first-touch attribution model using “Visits Web Page” triggers within smart campaigns dedicated to each paid or organic marketing camp

I am working on building out Email Master Templates, I am trying to find some documentation on what carries down into emails from the Master Template. What modules or items will spider down to existing emails, like what is the criteria. For example, I updated a social image in the template, and it never updated in the email template. Does the module in the template have to be setup a certain way, I understand why general text will not carry down into emails, but what exactly needs to be set to make sure it carries down to ALL emails.

I'm having an issue with a Marketo template (Default template: "Newsletter" > "Snowbunny") where my columns are coming across as stacked rather than horizontally oriented as they should. In my preview all looks fine and when testing/sending to PC accounts it's all fine but when rendered on a MAC in outlook all of the columns are stacking. Does anyone have any suggestions on what needs to be adjusted within the code (I've included below) in case anyone knows? Any suggestions would be much appreciated!   Screenshot on MAC:  Screenshot on PC/Marketo Preview:  Here is the template code:codeshare.io/g868j8 

If we enable Email opened and Clicked link in email in our sync options, will we be able to see in Salesforce if a contact that was sent a Marketo email opened and/or clicked the email? If yes, where would we see the information in Salesforce? Are there any prerequisites for this?

I have a campaign that I want to to trigger every time an acceptable action occurs, but once it hits 5pm, I want it to ignore all triggers (not delay them) until 9am the next day, where it will then resume, and trigger based of acceptable actions until 5pm again. How can I achieve this?

I am trying to upload a .csv file of email addresses into Marketo and keep getting an "invalid encoding" error message. Not sure why this is?

We recently ran an event and I'm keeping track of the ROI off the back of it.Our syncing rules from the Marketo program to Marketo Measure are based on having a program success. In our Marketo program I can see 38 successes, but only 32 in Marketo Measure (with status updated 3 days ago), which is one issue.The other issue is one of the contacts I dug in to has a touchpoint for the event, but despite having the same email address that touchpoint isn't associated with the Salesforce Contact for the person. In fact only 2 touchpoints out of 6 for that email address are attached to the contact. The first issue I can imagine something is setup wrong and I can probably do something to resolve it.The second issue I'd like some help with, I thought MM deduped by email address and I'm sure I read that if you have multiple CRM records with the same email address it will show all touchpoints on all CRM records, leading to some duplication.But in this case there's only one person record in C

Quick question for the community Working on a new Webinar event program template and my Ops team wants to send emails using nested email programs under an event program in order to take advantage of sending for local time zone.  We are a global company and send emails to recipients across multiple regions where there time zones can be drastically different.  My question is would nesting an email program for the invitations like I show in the screenshot below have any negative impacts reporting?  Or do we need to make sure those "email send" programs that are nested get added to the event channel?  Also any chance of double reporting in tools such as  Revenue Explorer, Email Insights or Performance Insights while using nested programs like this?   Would there be any other 'gotchas' that I'm missing?    If there are reporting issues by doing this would anyone have a suggestion for supporting time zone send as part of a