Adobe Marketo Engage

Hi There, Got a task where client is asking: 1. Remove from program if not member of smart list anymore 2. if member of smart list but not the program, add to program   As per my understanding this ask can be activated with the help of smart campaign. Can anyone suggest what filter shall I drag in smart list and what in flow? 

hi all, am i missing something here? I'm trying to add data to our reporting spreadsheets and am backfilling from what we already have, on newsletters we were initialy just testing time of send, but im struggling to filter out the diff times of send on the email performance report, please do we know how? i've selected my email in setup of the report but its still bringing through muddled up data and i've not way of separating out the different sends based on the time test i did. anyone any ideas please?   sorry i'm such a nuisance!    ta, Mike    

Hi community,   I have an engagement program with 3 streams (A, B, C). And I'm adding people to those streams based on people's behaviours. So if a person downloads Whitepaper A goes to Stream A.   I couldn't find what happens if the same person who downloaded whitepaper A and got the "Add to Engagement Program" and was added to stream A, then goes and downloads whitepaper B and triggers the campaign and enters the "Add to Engagement Program" and the system tries to add it to stream B. Will Marketo move the person to Stream B or since it's already a member it will ignore that flow step?

Hello,    I have found documentation on how to import a csv from Salesforce into Marketo. However, the process seems to be more manual with pulling the csv file and then grabbing it and placing it into the mailing list in Marketo. Am I missing something or is this the only way to get email addresses from Salesforce imported into Marketo?   Thank you, Traci 

How does the back end code for a custom activity gain a lead id for an existing lead record in Marketo? My dev and I have scoured loads of documentation, but all the examples we've seen only show a lead id hard-coded in. How can the API retrieve this information? Thanks

Hello Everyone,   I wanted to know if there is any way through which we could get all the approved form ids and details.

Hello - Please help!   We are currently using Unbounce Landing pages and forms which allow us to use one universal script (JavaScript) to populate fields based on 3 layers of conditional logic (described below).  Using this universal script is easier/quicker for us to make/manage updates to field drop downs across all forms in one central location.    I was curious if it is possible to create and utilize universal script across all Marketo forms to accomplish the same as we are doing in Unbounce?   If not, does anyone have another solution?   Description of 3 layers of conditional logic:   Person selects one of 9 various "Programs of Interest" (PoI) values. Based on the Program of Interest value: the user can select various Campuses in "Campus" dropdown- Campuses are uniquely specific for each PoI value so some Programs can have 2 campuses and some 4 or 5, etc. Based on the Program of Interest and Campus values selected from #1 and #2 above, spe

Hello!   I was building a report for one of my email sends and determining which customers viewed the email without downloading the images as those are not counted as opened. For example, say I had 200 emails that were delivered, opened, and clicked a link, and another 100 customers where the email was delivered, linked was clicked, but was not recorded as opened.  Do I add those 100 customers to the email performance report number of opens or is that number already included? The smart campaign in the program and the email performance report opened numbers do not add up so I want to ensure the most accurate numbers.    Thanks!  

CAPTCHA for Real Life   Sometimes we read the product documentation and we enable a new feature, but we feel like a bull staring at a new gate. (That’s country talk for “confused.”) We just don’t know what to do with it.   The new built-in CAPTCHA capability in Marketo Engage is pretty easy to setup with the product documentation.   And Steven does a great job of explaining the integration in his blog post, “Marketo Engage Form CAPTCHA integration.” But still, the penny hasn’t dropped.  You are wondering how put this in practice. Let’s see if we can solve that problem. The Big Picture The Marketo Engage CAPTCHA feature is passive, meaning it does not take any action with respect to the lead that filled-out the form.  It simple collects the response from the CAPTCHA provider and adds that information to the form fill response data. This means that your program’s smart campaigns need to act on the data based on your risk tolerance to determine what to do wi

I once had a customer who wantedto be able to add the form’s thank you message within the form so that they only needed one landing page instead of having to have a second landing page for the thank you message. In order to make this work properly, we took the following steps:Created the formCreated the landing pagePlaced the form on the landing pageCreated an HTML element on the landing page and pasted in the code below. This code does the following:Adds an onSuccess handler that hides the form when it is submitted successfully and then gets a hidden div on the page and unhides itCreates the div that is hidden by default and contains the thank you message Here is the example script. You will need to replace the yellow highlighted “app-sj01” with your pod and the yellow highlighted element in the div with the text you want to see. <script src="//app-sj01.marketo.com/js/forms2/js/forms2.js"></script><script>MktoForms2.whenReady(function (form){  //Add an onSuccess hand

Hi, I recently signed up for on-demand training only because I thought that it covered Marketo Core 1 and 2. Does anyone know if on-demand training is offered for Marketo engage core learning??

Hey All,I wanted to get feedback from people using the LinkedIn Lead Gen form connector in B2B organizations. Has anyone successfully mapped work email from LinkedIn to the email field in Marketo using the connector? From what I've seen this is not possible, but I'm hoping there is a workaround. If anyone finds a way to do this, please let me know!Thanks!Trevor@Dan Stevens​ - continuing the conversation here

I'm trying to determine what fields are available to collect using the LinkedIn Lead Gen Forms update with the Spring release.The documentation from Marketo is here: Set Up LinkedIn Lead Gen Forms - Marketo Docs - Product DocsLooking at the preview, I see that by default it collects:CityCompany NameCompany SizeCountryEmailFirst NameAdditionally, there is a statement that says, "To accept default LinkedIn to Marketo field mappings, simply click Create," which tells me there are non-default fields.  I don't have access to our Marketing LinkedIn account, but wanted to know if anyone knows what fields are available to collect using the tool. I also did a little digging on the Linkedin Autofill, as I was thinking that perhaps the Marketo tool was leveraging that to pass data into Marketo, but the fields listed do not align with the fields listed as default with the Marketo Lead Gen Forms tool. Does anyone have any additional info? 

Hi Everyone, Long time reader, first-time poster. I see that event program is Tentative by default, then it can be Confirmed manually and once it's passed - Finished. But via Get program by Id  endpoint I see no difference in response among these three statuses. Any ideas how to check what status event program is in please?

Hi All,Has any one tried the IP anonymization through munchkin? As you know, in the recent product release Marketo introduced IP anonymization as a part of munchkin code. See here:Release Notes: Spring '18 - Marketo Docs - Product Documentation http://developers.marketo.com/javascript-api/lead-tracking/configuration/ I've configured the munchkin code like below:<script type="text/javascript">(function() {  var didInit = false;  function initMunchkin() {    if(didInit === false) {      didInit = true;      Munchkin.init('xxx-xxx-xxx',{'anonymizeIP': true});    }  var s = document.createElement('script');  s.type = 'text/javascript';  s.async = true;  s.src = '//munchkin.marketo.net/munchkin-beta.js';  s.onreadystatechange = function() {    if (this.readyState == 'complete' || this.readyState == 'loaded') {      initMunchkin();    }  };  s.onload = initMunchkin;  document.getElementsByTagName('head')[0].appendChild(s);})();</script>and after page visit (with above code), I'm

Hi community!   I was reading some posts about transitioning people between streams and the first recommendation is to avoid transition rules and use batch campaigns. Now, is there a way without using custom fields, to tell Marketo to resume a stream that has not been completed?   So, if a record starts stream A, and then does an action that adds him to stream B (that has a higher priority), I'm moving him to stream B. Now, how can I do to send it back to stream A once stream B is done? I guess when a person finishes a stream it becomes exhausted, but I'm not sure how can I achieve this. Btw, I have 4 streams, one with a higher priority than the other.

I am currently developing the Marketo integration for our service, and there is one requirement that I cannot fulfill. I have a question regarding the Upsert request for Rest API. In the leads on the instance, there are multiple people with the same email. When I make an Upsert request via the Rest API, specifying that email (as described in the request documentation below), I expect to receive the following response: Lead Upsert Request: Link to the documentation   status: skipped error_code: 1007 message: Multiple lead match lookup criteria   This response indicates that multiple leads have been matched, and I am unable to perform the update. I would like to know if there are any API options or other requests that would allow me to update just one of the matched leads. Alternatively, is it possible to update all the matched leads? I am in a hurry and eagerly await your response.

Dear Community, My question is similar to How to get an Email Program's smart list id?, which had an easy answer:   Is it possible to programatically retrieve the smart list criteria for a segment?   The Get Segments for Segmentation endpoint lists me the asset ids for each segment in a segmentation. However, unlike with programs, there seems to be no "/rest/asset/v1/segmentation/{id}/smartList.json" endpoint. Still, the userinterface indicates that Marketo uses a usual smart list in the background - if you navigate to a segment, it has a smart list tab, and that tab's url ends with a typical /SL12345C3 . So I am not hopeless, and maybe I've overseen something obvious again...    Thank you once again in advance! 😊    

, we have 3 instsances of marketo (dont ask).but i'm having issues importing from our live instance to test. i'm using the desired settings, but the emails arent copying over, only the programs & reports. the assets folder is there but no emails. please can anyone help?   i've triple checked the campaigns, they all reference their respective emails and are all aproved.   thanks, Mike

If I send a request to get Leads with a filter of updatedAt in a date range:{"fields":["id","email","company","createdAt","updatedAt","unsubscribed","emailInvalid","originalSourceType","leadSource"],"format":"CSV","filter":{"updatedAt":{"startAt":"2017-09-01T00:00:00Z","endAt":"2017-09-15T00:00:00Z"}}}In the updatedAt column that's returned, I get dates that fall well outside the range, like 2017-02-14 or even other years. When I look at the lead activity in marketo, the date I get for the updatedAt is the same date as the "Updated" in the UI. Via the Bulk Lead Extract API, we are trying to update fields in our synced lead records only for leads that have had an update on the actual lead record. When we ask for updatedAt in the filter, it seems that it is based on the last activity that happens with that lead, not on the updatedAt field that we get in the data. It's also confusing that if we ask for an updatedAt filter range we get back records with updatedAt outside of this range. I g

Hi guys,   I got a business request from one of the teams who used to be with mailchimp and we migrated them to marketo. They used to have a page with all email campaigns sent for people to browse through old emails.  When you send email through Mailchimp, it automatically creates a browser-based copy of the campaigns and a free, shareable archive page of  most recent campaigns. You can limit parts of the copy that shouldn't be shared.  More here: Mailchimp does this (About Email Campaign Archives and Pages | Mailchimp)   How can I do that in marketo? I have the feeling I can't but I hate when mailchimp wins over marketo as with so many recent issues with Adobe, I can't afford not being able to solve business problems! Any suggestions? I know you used to be able to share "View in browser" links and you can't anymore so what other options do we have?   Thanks a lot. Nejka