Adobe Journey Optimizer

Hi Community Team, How Typology and Typology Rules are maintained in AJO? At the moment i can see only one rule i.e Frequency rule which is used to set capping, what about other rules like Filtering, Capacity & Control that Adobe campaign has?  

Hi Expert, I have couple of queries related to AJO SMS integration,1.Is AJO supports only Since and Twilio OOTB? Can we use other SMS providers to integrate with AJO. If Yes, How can we do that?2. How inbound SMS and URL shortenings works in AJO in case of other SMS provider like Turnpike from Link Mobility? link: https://linkmobility.com/news/link-mobility-and-adobe-team-up-to-transform-digital-marketing-landscape Thanks in advance 

Im curious if anyone has a use case for setting up and managing a preference center in AJO. I have a client who has multiple email preferences (newsletter, events, products, education) as well as a global opt out option. I created a journey in AJO to send an initial email to allow users to update their preferences, and using a condition, send them a follow up email confirming their preferences. The issue im seeing is when I reference the segment for the subscription list. The segment created by the subscription list is batch evaluation, which means a wait step of 1 day is needed in the journey in order for the evaluation to complete. Every time I test the journey flow, the follow email step is never reached. If anyone has any best practices for creating and managing a preference center in AJO, that would be super helpful!

We are trying to find the right Json where check the date occurs less or greater then xx days after today. please find the below sample. Birthdate has the year init. Do we have any other option to crack this? {%#if profile.person.birthDate occurs <=30 days after today%} {"content_id":"sample": "{{profile.person.name.firstName}}"} {%/if%}

Hi all, need to know whats the difference between read segment and segment qualification? Thanks in advance, Blanca

Can you help us the fix the client's name in proper case. which function we need to use. 

Im creating an opt in journey for when a user selects email preferences to opt in to via a landing page and form in AJO (newsletter, events, education, products). However, im noticing that when the preferences are selected on the form and added to a subscription list, the system generated segment is showing 0 people and the choice value for the preference is not appearing on the profile record. Do I need to create a schema for the email preferences choices?

I know Adobe Campaign can connect to other email service providers, but is this possible for AJO yet? 

HiCan any one please help me on below questions.1. Can we use AJO standalone? I mean without AEP2. What are out of the box messaging channel we have in AJO.3. Can we use below channel through AJO     a) Line     b) WhatsApp     c) Telegram     d) Facebook messenger     e) In app messages     f) WeChatThanks in advance!!      

Hello Community, It is possible to send attached documents in AJO emails? Thanks,Andrea 

Hi, I am trying to integrate the eloqua Oauth2.0 using custom action inside AJO. I got two approaches, 1. Use autorization_code method. Here I need to hit authorize endpoint to get the code which can be used in another endpoint to get the access token. This doesn't look feasible to use inside the custom action. 2. Use of password as grant type. This works well but the issue is the authorization can be made only once per 60 seconds which if I use inside the journey only one profile works remaining all goes to error path due to this configuration. Anyway possible to overcome this issue. Thanks in Advance.

Hi Experts, I have created unsubscription list. Used that list in landing page and used that landing page in email.On last thrusday i ran journey and targeted 6 profiles. All 6 profiles received email and all clicked on unsubscription link and there records got stored in unsubscription list.Now when i came back on last Monday all records are removed and count was 0. Kindly let me know where records went. Where i can checkor search those records. Thanks,Saurabh 

If an organization is not using Sinch / Twilio, what is the best way to configure AJO to deliver SMS messages as part of journeys. My understanding is that this would require using Custom Actions - does anyone have a use case to share where this occurred? Would a new Custom Action need to be configured for each unique SMS message as part of a journey or could a single Action suffice and all custom configuration would be executed within the SMS tool itself (outside of AJO)?

We created the segment with birthday attribute = today where we found the sample profiles shows only shows previous day instead of today. So we want to put the below statement inside the condition node.  #{ExperiencePlatform.ProfileFieldGroup.profile.person.birthDate} == toDateOnly(now())   But, it is not giving us the right result. do we able to do ignore year in the condition level advanced editor? In Json, we can use the below code to find the birthday accurately. Because, we dont have any function for getMonth and currentMonth kind of functions in Condition node in Journey.   {%#if profile.person.birthDate.getMonth() = currentMonth() and profile.person.birthDate.getDayOfMonth() = currentDayOfMonth() %}Happy Birthdate{%else%}No birthdate today{%/if%}  

Hi,   I want to check if the word 'POST' comes back in a contextual attribute: {{context.journey.events.00000._company.igOrder.igEntries.CarrierUid}}   So I want this:   If {{context.journey.events.00000._company.igOrder.igEntries.CarrierUid}} contains the word 'Post' ( not case sensitive), I want to show: "Post bezorging" in the e-mail.   I know how to use the if statements, but the documentation is totally not clear about how to use the contain function.    Can someone help me with this?   Thanks!!

Hi all,    I'm researching the possibility of doing calculations with date attributes in AJO (PQL), such as creating a dynamic variable (parameter) for days left until a specific day (use case ex. = expiration date). I've found the documentation for "date and time functions" and "arithmetic functions", but am I able to apply these arithmetic functions directly to date attributes or is there some preliminary conversion that needs to be made to the dates?    Specific use case: date difference ((date_1 + XX days)      ,      today)   Thanks in advance for any suggestions 😁

Hello Community,   We want to download a consolidated report from a query, as AJO only allows us to see reports per campaign or per jouney and we need to see the consolidated of all those reports.   Is it possible to download the query result information or how can we get a consolidated report of all journeys and campaigns?   Thank you,   Andrea

what are the steps to load personalized offer data into AJO the batch way?

Hi we have a number of profile enabled dataset, with the upsert mode on.   We ingest some data in these dataset and we see that the data load is successfull. Nevertless we get, from the dataset dashboard, that 0 fragment are inserted or updated.   How this can be? Is a UI bug or there is something wrong with our datasets?   Thanks Fabio

How can I create images that are dynamic content in AJO?For example, based on the gender of my client, male or female, I show him a different banner?

Hi All,   Can anyone suggest is it possible to integarte AJO with other third party Digitial Asset Management ( like Unbounce, Bynder, Cloudinary etc.)   Thanks

Hi there,   I'm currently working on some custom HTML emails for a client and I want to have access to the full width of the email. On most clients, the mail does what I need it to do,  but Outlook doesn't want to listen. In order for me to have full control, I need the table (class="structure_table") to set its width to 100% instead of NaN.  Giving the structure an inline width 100% doesnt help, its the table itself that needs the inline correction.   Is there a workaround for this? Outlook doesnt do CSS styling so any help would be appreciated.

I have a journey, sending an email on an event , if email opened by user, then send second email.  Journey holds event, email 1,event reaction- Read, Email-2 . For example, first email received by user at 10 AM and opened immediately, how quickly Event open reaction is realized in journey and move towards sending second email.

How can I put an image as dynamic content if I import an HTML and i am in compatibility mode. I don't see the option to create dynamic content Cannot use structure, content, and fragment components

We are implementing AJO on mobile app. While testing the push functionality via Assurance we are not seeing push getting delivered on Android. Works fine on iOS. There are no errors and the Test Results panel is all green. Anyone come across this before? Any pointers why this is happening?