Adobe Journey Optimizer

Basically, this feature allows you to make modifications to a launched Campaign while messages are in the process of being deployed. These changes will then be applied to all un-sent messages.   Think about we realize that we need to modify the subject line for some reason or any other content, we would suspend the Campaign then change the subject line and run the campaign again with the Pick Up Changes option.   That would avoid to cancel the campaign and create a new one.   Also, the only exception to this rule can be an Event-triggered Campaign. In that scenario, we wouldn't need to first suspend the Campaign before running Pick Up Changes.

Once a journey or a Campaign has been launched, it would be of a great help to have the info of the process until is completed.   E.g.    Message Creation             START               FINISH           COUNT                                         DD/MM/YYYY    DD/MM/YYYY   ###   Content Calculation           START               FINISH           COUNT                                         DD/MM/YYYY    DD/MM/YYYY     ###   Personalization                  S

  Hi, I see we have a need to change when and how often a Journey is scheduled after it has been published. Insted of having to create a new journey just to change when journey is set to schedule, with all the impact it has to current profiles in the journey. I would like the possibility to change when and how often a published journey is scheduled. Example: from As soon as Possible to Daily at 10 PM, or from Weekly Mondays to Weekly Tuesdays   A scheduled journey, is a published journey, so today to make a change to a scheduler I need to create a copy or a new journey version.

Description - Need audit logs which gives details on when (timestamp) and how many times a profile entered journey and how the profile flows between the steps/conditions/events in the journey.   Why is this feature important to you – To understand profiles flow in Live journey. Scenario : Expecting 100/100 profiles should receive email in a journey, but only 90/100 received ( Live report /global report gives a generic information of the journey results). How to know the exact 10 profiles which got dropped in the journey and what step caused the drop?   How would you like the feature to work - Test mode gives log information. In the same way audit logs should be avialble for the journey for all profiles which are entering the journey.   Current Behaviour – There is no logs available in live journey.

Description - To have a general error setup mechanisn where we can setup the users who should be notified in case of error. Why is this feature important to you - We can create custom action/activity at every stage in AJO journey design. But, it will be repetitive 'in case of error' configuration setup at every step in a journey.  There should be a general Admin setup available which notifies whenever there's an error.   How would you like the feature to work - 1) Create an option in Administration - Error Management. 2) Provide option to setup users who should be notified in case of error in a journey or campaign 3) Trigger email notification when systems runs into error. 4) Can provide OOTB email template or user can configure it.   Current Behaviour - Select option - 'In case of error' for each activity in a journey and define action to be taken.   Thanks, Jyoti

There is currently no option with a channel surface or email template to prevent additional channel surface applied URL parameters from being included in external domain based links.   For instance, we may wish to only have the additional automated parameters to be included with sender address based links and not externally facing links such as facebook.com.

Description: Being able to retrigger journeys for profiles where the previous instances have failed for whatever reason. With the event recording every single personalized attribute, these fields can also be retriggered.   Why is this feature important to you:  As of now we have a custom retrigger options with customer service without personalized fields. Whatever the reason might be a journey fails, it would be favorable to be able to just retrigger. Preferably when an event is triggered and a journey that is linked to that event is not triggered.   How would you like the feature to work: Overview of profiles who have an event on their profile but no journey that is linked to said event. Within the event there is the fields that are necessary that can launch the journey. Current Behaviour: Nothing happens with journeys that should be launched but are not.