Adobe Experience Platform

Hi there,I set up a couple of click events in DTM. I also added custom variables to each click event in order to save the link name. I did this with two links on my page (it is a one page website). I tried to debug it and now something very strange happens.if I click on the first link, everything is tracked correctly.after that, if I click on the second link, the second link is also tracked correctly but there is also a second server call sent which tracks the first click again.So if I take a look at my report in adobe analytics I have two instances for the first click and one instance for the second click. But that is not correct, there should be one instance for each link, since I only clicked each of the links once.Do you have an idea what I did wrong?Thank you.

Recently we want to move all of our tracking work from GTM to DTM.  then I ran into a question:in GTM, it is pretty easy to add some third party code, like AdRoll, Crazy egg by select those as the tag type and then provide the account info. But I didn't find the similar thing in DTM. Anyone knows how to add those tags in DTM?Thanks,-Cathy

I am trying to populate the value from the data-id attribute in the link clicked into the custom link, but it just shows %this.data-id% in the actual text in the pev2 value instead of replacing it with the value itself. Are not all dynamic references available in the Custom Link field?

Hi,I'm having difficulties in planning out the code needed for my s.product rule and I wondered if anyone could help.We basically have a shopping cart where you can add a product. However once added you cannot remove the product but only replace with another product.What would be the best way of running the code for this scenario?My thoughts are:product added : scAdd product replaced : scRemove,scAddThe part i'm not sure about is the product replace, would using scRemove and scAdd in a single Adobe call remove the original product and replace with new work ok?orWill I have to fire two separate Adobe calls, one for scRemove and another for scAdd?Thanks

Hi,Has anyone successfully tracked flag modal pop up selection using Adobe DTM? when we click on the flag symbol and model pop up will display and that would contains 4 selections(high, Medium, Low, Clear). I would like to know how many people clicked on each selection .Tried using Event based rules(ie: click element tag) but it doesn't seem to be working.Any help?Thanks,Muthu

Hi Team,I have added new web property on same website which had one web property before.I have removed the embed code of first web property from all web pages.and added the embed code  of new web property. Configured the new report suites and added new tools in the new web property.Still I am seeing the old web property report suite ID on all web page when I checked using Adobe Debugger, even after disabling the web property.(I have tried all browsers and cleared all caches of browsers)how do I completely disable earlier implementation of Web property and add new one ?Thanks,Ketan Pardeshi

Hi Team,I am trying to track link clicks in the external frame popup from my client domain.i.e.I have a link in my webpage and on click of that link I will be getting a Frame popup, using which we used to download certain docs.Kindly do suggest me how can I track the link clicks in that external frame through DTM as I am not having my Embed code associated with that external frame source code?Thanks in advance!Sundhara M.

When using dtm to include js like below<script src="//assets.adobedtm.com/a0387b609786fba259782cb644bc8cab7b9acc08/satelliteLib-3342a4b38ac2e0ae9d9fbc6d3367a2e7e8efe.js"></script>it can not be included in, Can anyone help explain why? Any help will be grateful. Thanks.

I have Google Analytics and and SiteCat firing on a page load with SiteCat first and GA second. However when it runs the GA is getting fired first. THis is causing issues since some of the GA variables are based on SiteCat variables which need to be set first.Can someone help?

Dear all,I have been trying out real-time audiences. I understand that a real-time audience can be created from Analytics eVars, events and props (recently added). This is what I did:1) In the web properties, I populated a customer eVar to hold authenticationStatus. The value is either 'logged in' or 'logged out'. I set this eVar in DTM as part of page loading rule. I also populated a customer prop to the same value as the eVar. I validated in Experience Cloud debugger that both variables have the right value set on each page load.2) I then created two real-time audiences in Audience Library: RTA: visitors who have logged in before (eVar1 equals 'logged in') and RTA: visitors who are currently logged in (prop1 equals 'logged in').3) I then created a Target Experience activity and tried with both of the above segments.This is what I observed:1) With real-time audience RTA: visitors who have logged in before (eVar1 equals 'logged in'), I saw the targeted experience after login. However,

I have successfully installed the analytics extension but when trying to configure the report suites for the respective environments I am unable to dynamically select report suites that already exist within the company. I am logged in via the Marketing Cloud and have full admin access to analytics. I've also create respective environments. Previously in DTM I was able access and set report suites dynamically via a web services or standard Marketing Cloud connection. Did I miss an important step within configuration that would give me this functionality?ThanksMark

Hello Community,I am looking for some guidance on how to effectively add an Eloqua tracking script to our site using Adobe DTM. After reading the help files and articles, I feel like I am close, but am missing something important. Here is the tracking script code (actual site and cookie data removed), that is to be implemented.Where in Adobe DTM should I add this to fire properly? <script type="text/javascript"> var _elqQ = _elqQ || []; _elqQ.push(['elqSetSiteId', '0000']); _elqQ.push(['elqUseFirstPartyCookie', 'cookietracking.com']); _elqQ.push(['elqTrackPageView']); (function() { function async_load() { var s = document.createElement('script'); s.type = 'text/javascript'; s.async = true; s.src = '//img.en25.com/i/elqCfg.min.js'; var x = document.getElementsByTagName('script')[0]; x.parentNode.insertBefore(s, x); } if(window.addEventListener) window.addEventListener ('DOMContentLoaded', async_load, false); else if (window.attachEvent) window.attachEvent('onload', async_load); })

I've installed an extension to test out some functionality and can see it can be enabled or disabled. Is there a way to completely remove it (or hide it) from the installed extensions group?Thanks

Hello,Is there a way to set the rule condition to the current URL instead of path URL? For example, I want the click event to fire on a page with /products in the current URL. If I use "path" as my condition, the click event will fire only if the NEXT page that loads has /products in the URL.Thanks!

Hi, Can anyone explain to me in detail about how to Track a Form initiation and successful form submit button clicks using Adobe DTM?

Where can I get more information on Launch extension that help me deal with cookies and consent management (GDPR)?

On a un site www.statistiques.public.lu OU TOUT FONCTIONNE et un site mobile m.statistiques.public.lu/fr ou en ou on n obtient pas de resultats.DTM (Dynamic Tag Manager)Une nouvelle WEb Properties, sur les mêmes bases que celles existantes a été créée.Les règles, déclencheur sur événements  par défaut ont été utilisés, comme pour les autres sites.La gestion du script DTM se fait via les serveur Akamai, et le code de Production a bien été utilisé sur le site publié m.statistiques.public.luUne fois sur le site on on peut constater que le script DTM de PROD est utilisé, de plus les traces DTM sont présentent en mode consoleDans Analytics, via la menu Admin -> Report suite, tout comme les autres suites d erapports, une suite de rapport dédiée au site mobile a été spécifiquement créée et renseignée comme les autres.MAIS PAS DE RESULTATSLa gestion de traffic ne montre aucune page vue. Côté Analytics, que ce soit les rapports avec les métrics recommandés , ou en passant par le workbench, a

Is there any documentation about moving from legacy to launch - level of effort

We're planning to do tracking for Android TV, can it use the same SDK for Android downloaded from mobile services?

Hi,What is the best way to cache-bust the DTM library tag (JS file) whenever rules are "Published" to production?One solution I had was to add a query string parameter at the end of the DTM tag with a static version number like:"//assets.adobedtm.com/.../satelliteLib-XXX.js?v=1.0.0"javascript - Cache busting via params - Stack OverflowHowever, this would be a very manual process, and will require access to the code to make continuous updates to the tag.Do you foresee running into any issues with any of Adobe tools like Analytics, AM, Target, etc?CACHED DTM ISSUESWe've had two websites that went through a major redesign and noticed one major UI issue:There were elements misaligned because several DTM Page Rules were looking for old HTML elements that did not exist anymore.Thank you!~ Joshua ~

Hi, I'm currently unable to use the Adobe Analytics extension to load my report suites. I've found a few solutions such as this (https://stackoverflow.com/questions/38080877/is-it-possible-to-use-a-data-element-to-set-the-reporting-suite-within-adobe-dtm) for DTM that provide a way to load the report suite through a data element. Would this work in Launch, and if so, why isn't it working for me?

Hi Support,I have been granted Access to DTM and Launch for a new customer, however, I can't log into either tool. The Launch icon states "You don’t currently have access. Contact your Experience Cloud Administrator.",and in DTM, the name of the company does not show in my list of DTM instances. Any advice?Best regards,Nicolai

Hi there,I have Brightcove HTML5 videos that I am trying to track, some events are being captured just fine (ended, play, pause) but others are not (% complete, time complete) with everything else being the same (analytics events, etc). How can I fix this? Please help.For example, % complete being set to 10, when I go past 10% of the video it still doesn't fire. However, for Play it fires as soon as I play the video, for Ended it fires as soon as the video ends.Jantzen.Belliston​@ParitMittalH

Hi Team,        I am trying to get and store the s_vi cookie value into an eVar as follows,        "s.eVar13 =_satellite.readCookie("s_vi");" . But I am not able to see visitor id values getting stored in the same eVar and even in the console I am not finding the s_vi cookie being set.        1).Kindly please do help me with the same.Thanks,Sundhara Vadivu M.

We recently launched Adobe Analytics tracking on an Android app. We set context data variables within the app, and are using processing rules in Adobe Admin to map them to the relevant variables. We're using the context data variables modularly, like puzzle pieces and doing a lot of concatenated values delimited by an underscore. For example pagename for category pages is:<<site>>_<<page_type>>_<<section>>We saw some funny values in the pagename report during QA, but I chalked it up to something weird in the dev build. When we launched the production build, we found something unexpected: a phantom page that is a significant percent of traffic and almost all entries! When you break that "_" down by any other variable, the breakdowns always show "None." Clearly that "_" is showing up like that because somewhere there is a server call with no context data variables but the processing rule is still executing. When you see that the phantom "_" page is 99.