Adobe Experience Platform

Hi!   Using Adobe Experience Platform with data coming from Adobe Commerce   We are looking to create a segment for Cart Abandons using the segment Builder The documentation suggests that cartAbandons is measured:  https://experienceleague.adobe.com/docs/experience-platform/edge/data-collection/collect-commerce-data.html?lang=en   However, is there an event or mechanism that can be used to create a segment (using Segment Builder)?    

Hi folks   using XDM to ingest Web events data into AEP we noticed that the product SKU seems to be used to generate the Adobe Analytics "products" string which makes little sense if you have a numeric string instead of the actual speaking product "name".   Looking at the documentation here https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/products.html?lang=en it states "Product is mapped to productListItems[].SKU or productListItems[].name. If both XDM fields are present, productListItems[].SKU is used."   So easy fix you might think, remove the "SKU", keep the "name" and we are good... no really!   "The message can't be validated due to the missing required property: #/productListItems/0: required key [SKU] not found." 👍   Can anyone make sense of the documentation and tell me how to get the actual productListItem "name" into the Analytics products string if a product list item's "SKU" is mandatory, hence overriding

Hi,Can anyone help me with a high level procedure to implement Adobe Analytics through Adobe Experience Platform Web SDK? Please assume that we are already collecting web data through Adobe Launch. Do share any caveats or repercussions that I need to keep in mind. Thanks! 

Hi All, Need your advice, we are using array object to store the indicators data like below,Now when 2 record are merging which are having the exact same data within their respective arrays , merged record in the profile store is having duplicate data in array coming from both the records. Is this this usual array behavior or am I missing some setting?Data from 2 records that are merging :Record 1:"ID": "1","email": "testemail123@gmail.com","T_Indicator": [{"IndicatorValue_Bool": true,"IndicatorValue_Dec": 8494.97,"IndicatorValue_Text": "Ind_CC","T_Indicator": "sample1","T_Indicator_LastUpdate_Date": "2023-04-05"},{"IndicatorValue_Bool": false,"IndicatorValue_Dec": 8494.97,"IndicatorValue_Text": "Ind_DC","T_Indicator": "sample1","T_Indicator_LastUpdate_Date": "2023-04-05"}]} Record 2:"ID": "2","email": "testemail123@gmail.com","T_Indicator": [{"IndicatorValue_Bool": true,"IndicatorValue_Dec": 8494.97,"IndicatorValue_Text": "Ind_CC","T_Indicator": "sample1","T_Indicator_LastUp

Hi, I have created a new destination using the SFMC API and I am trying to export segment data to this destination. However, I have noticed that there is no dataflow in place. I have ingested a few profiles that are realized in segments, but I see no progress in sending data to the destination.When monitoring the process, I also see no dataflows. It seems like nothing is happening. Can you provide any pointers on what might be causing this issue?Thank you in advance!  

Hi there, I'm trying to get Launch updated on a section of our website. We're just updating the old library to a new one, so it's just tweaking the embed code. The dev team have reported back that they're getting a bunch of 503 errors when they're deploying on localhost which is worrying them. I think this is somewhat expected because the tags (e.g. Twitter, Snapchat, Google Ads, etc.) need access to a web server in order to retrieve the necessary files. I've switched out the old library for the new one using the Experience Cloud debugger in a non-production envrionment and there aren't any issues. I'm wondering if this is expected, or if there's something I need to do in Launch to prevent this. Note, I don't want to add an exception to every rule to prevent it running locally, because that seems like overkill. Many thanks!

I want to export schema/dataset/connectors into azure storage account on daily basis whatever updating incrementally moving forward.

Hi, I'm trying to store form field values to session storage and access them on the thank you page, when form is submitted. I tried the attached code in Data Elements. But it's not working as expected. Meaning the values do not appear to be in session storage when i check on thank you page. Any suggestions on how best to do it? 

In this Adobe doc page this is mentioned: scOpen: Increments the ‘Carts’ metric. scAdd: Increments the ‘Cart Additions’ metric. etc But in this Adobe doc there is no reference of how to send these events.   So my query is that while sending these event from mobile platforms (say) Cart Additions events, do I need to map/change that event name into scAdd?

HI Team,   Kindly help me to know that is it possible to create dependent segments in AEP ? For example:  There are 3 segments Seg1,Seg2 and Seg3                        Now segments execution flow is Seg1-->Seg2-->Seg3   Thanks, Saurabh  

(Query - 1) As per this Adobe docs, where it mentions: MobileCore.setApplication(this); MobileCore.configureWithAppID(ENVIRONMENT_FILE_ID); List<Class<? extends Extension>> extensions = Arrays.asList( Analytics.EXTENSION, Identity.EXTENSION); MobileCore.registerExtensions(extensions, o -> { Log.d(LOG_TAG, "AEP Mobile SDK is initialized"); }); It basically mentions to register Analytics.EXTENSION and Identity.EXTENSION, right. So my query is that in order to make below events: track (Using this API: "trackState(@NonNull final String state, @3146596 final Map<String, String> contextData)") identify (Using this API: "setVisitorIdentifier(@NonNull final String visitorID)") Do I need to register Analytics.EXTENSION and Identity.EXTENSION or not before using these API's?   (Query - 2) I'm trying to implement LifeCycle events in Android and referred this Adobe docs, where it

Hi,   I am trying to send some Segments created in AEP to Google Ads Destination. I have created connection with Google Customer Match and Google Ads for this. But while activating the segment, got an error. Please suggest how the Adobe's user identification IDs (such as Hashed ID/ ECID) is readable in Google destinations. Do we need any extra setup for IDs conversion?       

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Hello, I have a use case where I need to retrieve the real-time CDP profile of a customer, which contains both profile data and event data, using an API. I am aware that we have a Profile API that can fetch profile data or event data by passing schema.name as _xdm.context.profile or _xdm.context.experienceevent. However, I would like to know if it's possible to retrieve both profile data and event data in a single API call.

I wonder why in Step 5 on First-party device IDs in the Platform Web SDK | Adobe Experience Platform uses FPID as primary identifier, given order of priority will only enabled ECID during new cookie identification of user. ie. Step 5 : should only have ECID = 678 instead of FPID = 012 being used as identifier.

Hi All, In AEP destination dataflow, I have observed that the total count of Identities Activated > Profile received (see screenshot below). How is it possible because in both the Profile  & ExperienceEvent Schema I've defined only one Identity and that is customer ID and common namespace. So, anyone please help me to understand how it's calculated?   Note: From ExperienceEvent Schema I have linked relationship to one lookup class(orderid is the primary identity in lookup class)   Thanks, Shubham  

Hello, I was wondering if there is a way to restrict the data pulled from the source connector. Currently, I have a table in AWS Redshift with approximately 250,000 profile records. However, my development sandbox license only allows for 10,000 records. Therefore, I would like to import only 10,000 records to test if everything is functioning properly. Unfortunately, I haven't found an option to limit the data during the connection process. One potential solution could be to create a new table and transfer 10,000 records from the original table, then link this new table to the AEP dataset. I'm curious if there's an out-of-the-box solution for this.  

Hi All,    Looking for your support on the AEP to Pega Customer Decision Hub connector. We have received the credentials(Client secret, Client ID ect) to connect with the Pega CDH and AEP is able to connect with the Pega destination when we add the credentials.  We have activated certain segments to the Pega CDH destination but we are getting the error "Authentication error reported while pushing events to the destination. Please check authentication credentials and try again"   Has anyone faced this issue before? or was able to successfully establish a connection between AEP and Pega CDH?Your response will be very helpful!Thanks  Ankita

Hi all, I'm at my wit's end trying to figure out why a relatively simple tag is firing twice on the page. It's a gtag (google analytics tag) that fires on click of an anchor element with the telephone attribute. (see pictures below) This is the script inside of the action 'Tag: GA4 telephone_click event' try{var e = this;let linkText = e.innerText.trim(); let href = e.closest('a').href; const regex = new RegExp('tel:*')//capture the url by getting everything AFTER the 'tel:'const link_url = href.substring(href.indexOf(':') + 1); if(regex.test(href)){gtag('event','telephone_click', {'link_text': linkText || undefined,'link_url': link_url || undefined});}}catch(e){satellite.logger.error('[GA4] telephone_click error: ',e);}When I check the network requests and data layer however.. I see the 'telephone_click' event two times. I don't know why this is happening. I'm also including a picture of the html code for an example of an item I'd be clicking.   After just one click this is how

Hello Everyone We are working on a use case and there trying to establish a 1-many relation between  Contact and account. We are able to establish 1-many using B2B classes. We don't want to use B2B classes. If anyone tried that, please help me.   Thanks in Advance Sheejo Rapheal

Hi, we’re trying to fetch profile & event details via API. To establish a connection with AEP, we are using token api to generate token which return CORS policy error. Please note this error occurs only when we try to access token api programmatically. With Postman, it works.   Token API End Point : https://ims-na1.adobelogin.com/ims/exchange/jwt/ Payload : { “client_id” : “<clientId>”, “client_secret”:”<clientSecret>”, “jwt_token”:”<jwtToken>” }   Error :  Access to fetch at 'https://ims-na1.adobelogin.com/ims/exchange/jwt/' from origin '<origin>' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.   Thanks.

Hello all,We are using Experience platform connector Magento extension in our adobe commerce website which is providing the Adobe Client Data Layer.But it has some data missing like - Discount details, Voucher/Gift card details etc.Is there any way we can have those in the datalayer ? We are using: Adobe Experience Platform Web SDK extension in tag manager Adobe Client Data Layer extension in tag manager Schema, Datastreams Magento/2.4 (Enterprise) Experience Platform Connector Magento Extension Adobe Experience Platform Debugger Kindly help me out.Thanks in advance

Hello,   We are working on edge segmentation. Our use-case requires both the server API as well as the web SDK for the edge data collection. My understanding was that the edge segments should get computed on the edge server and we should get the segmentMembership in the response to the interact call. But that is not happening. Is this understanding incorrect or am I missing any config?I followed multiple step-by-step tutorials and nothing worked.   Regards Abhishek

Hello,   We have a requirement to update the b2b_opportunity data using the HTTP API Source. It seems that there are two ways to do it:1. Include the payload header "msgType". Both the allowed values (xdmEntityCreate, xdmEntityUpdate) actually overwrites the data and thus we always need to send the complete payload. 2. Adding the payload header "payload.data". This doesn't work for non-profile entities.   Is there a way to achieve what we are trying to do here?   Regards Abhishek