Level 6

Why I am getting "Fail to load data" error?

Forum|Forum|3 years ago
December 6, 2022
4 replies
5912 views

Hi Please let mi know why I am getting below error.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Kiran_Vedantam

Community Advisor

Hi @akshaybhujbale

Can you please let us know what error you are getting in the error.log? You can also check if you have permission to the node that you are trying to access.

Thanks,

Kiran Vedantam.

A

akshaybhujbaleAuthor

Level 6

Hi @kiran_vedantam

But I have logged in with admin credentials.

Kiran_Vedantam

Community Advisor

What does your log say? @akshaybhujbale

Thanks,

Kiran Vedantam.

SantoshSai

Community Advisor

Hi @akshaybhujbale ,

Please refer similar threads here and see if your reason is one out of them

Hope that helps!

Regards,

Santosh

Santosh Sai

A

akshaybhujbaleAuthor

Level 6

Hi @santoshsai

We are not getting exactly how to relate that with our error. Can you please set up a call if possible?

Please let me know?

A

akshaybhujbaleAuthor

Level 6

Hello @akshaybhujbale

Are you noticing the error, only on a specific path in the repository? If yes, there might be corrupted content in that location.

Example: in my previous project, the content structure of few CF was incorrect. That caused issues, when we were trying to open the parent folders.

Hi @aanchal-sikka

Is there any way to indetify if page/asset is currupted or not?

N

Nikita___Garg

Adobe Employee

hi @akshaybhujbale ,

Did you find anything in error.log file. Also, you can find whether some nodes are missing jcr:content node.

1) Navigate to http://localhost:4502/libs/cq/search/content/querydebug.html

2) On the left side, please paste these parameters

path=/content/dam
type=dam:Asset
nodeExists.notexists=jcr:content

p.limit=-1

or

path=/content
type=cq:Page
nodeExists.notexists=jcr:content
p.limit=-1

A

akshaybhujbaleAuthor

Level 6

Hi @nikita___garg

That page has jcr:content node that I have checked. Also in error logs I am not getting anything like error or fail to load.

what may be the issue then?

Shubham_borole

Community Advisor

Hi @akshaybhujbale , Can you please post error logs ? Just wanted to see if it points to something specific.

Also can you please add what AEM version you are using? If using AEM cloud sdk, can you try to use latest sdk?

When is the error pop up showing up, is it when you reach the experience folder or some other step?

Shubham