HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request. | Adobe Higher Education
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FrancoBarresi
Level 3
October 5, 2023
해결됨

HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request.

  • October 5, 2023
  • 5 답변들
  • 1486 조회

Hello, 

i would try to launch AEM 6.5. But when i try i see this error: 

 

HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request.

URI: /
STATUS: 503

MESSAGE: AuthenticationSupport service missing. Cannot authenticate request.

SERVLET: org.apache.felix.http.base.internal.dispatch.DispatcherServlet-75e03b8c

 

How can i to fix it? Help me please.

Java is OK, MAVEN is OK, NODEJS is OK. 

이 주제는 답변이 닫혔습니다.
최고의 답변: FrancoBarresi

Hello, 

I solved the problem.

I had the crx folders that were installed on another pc. I proceeded as follows:

Installed MAVEN
Installed NODEJS
Installed JAVA
deleted the author and publish folders.
Copied and pasted the original jile jar.
Named the jar file "aem-author-p4502"
Inside the crx-quickstart folder, in the bin folder, I ran the batch file "start" and then "quickstart".
AEM started on port 4502.

Thanks for your effort

5 답변

sherinregi-1
Community Advisor
sherinregi-1Community Advisor
Community Advisor
October 5, 2023

Hi @francobarresi 

Did you check the similar issue in the below community post

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-5-11-http-error-503-authenticationsupport-service-missing/td-p/445947

 

It seems related to the archetype . They have provided suggestions to either change the version or add the fix.

Other causes could be due to repository initialization error in case if the first one doesn't fix look at the below article and another community post solution

https://cqdump.joerghoh.de/2022/03/17/how-to-analyze-authentication-support-missing/

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/http-error-503-authenticationsupport-service-missing-cannot/m-p/415600

 

 

    Sady_Rifat
    Community Advisor
    Sady_RifatCommunity Advisor
    Community Advisor
    October 5, 2023

    Hello @francobarresi ,

    1st investigate you can access the http://localhost:4502/system/console/bundles

    and all the bundles are active.

    If not find the inactive bundles and why. Again try to deploy the correct architecture version of AEM.

    Otherwise, somehow your instance is corrupted Please check this: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/authenticationsupport-service-missing-cannot-authenticate/m-p/436849

      Sudheer_Sundalam
      Community Advisor
      Sudheer_SundalamCommunity Advisor
      Community Advisor
      October 5, 2023

      @francobarresi ,

       

      As others pointed out, there could be many reasons why you are seeing this error. Please take a look at this blog post to see if you are also into any of these scenarios.

      https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-blogs/how-i-resolved-http-error-503-authenticationsupport-service/ba-p/616159

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        October 6, 2023

        @francobarresi Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

        Kautuk Sahni
        F
        FrancoBarresi작성자답변
        Level 3
        October 9, 2023

        Hello, 

        I solved the problem.

        I had the crx folders that were installed on another pc. I proceeded as follows:

        Installed MAVEN
        Installed NODEJS
        Installed JAVA
        deleted the author and publish folders.
        Copied and pasted the original jile jar.
        Named the jar file "aem-author-p4502"
        Inside the crx-quickstart folder, in the bin folder, I ran the batch file "start" and then "quickstart".
        AEM started on port 4502.

        Thanks for your effort

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