Connect Desktop Application to the AEM Author which has SSL enabled | Community
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March 28, 2025
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Connect Desktop Application to the AEM Author which has SSL enabled

  • March 28, 2025
  • 1 reply
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An enterprise client is on-boarding an AEM Desktop application to provide authors with the ability to load the AEM repository virtually on the file system. The desktop application is unable to connect to the AEM Author, which has SSL enabled. The intermediate certificate is installed on Apache.

 

How should an Architect resolve this issue?

 

(A) Install the certificate chain to the keystore of the AEM ssl-service user

 

(B) Install the certificate chain to the keystore of the AEM authentication service user

 

(C) Install the Root certificate to the AEM truststore

 

(D) Install the certificate chain to the AEM truststore

 

 

@aanchal-sikka @EstebanBustamante 

@arunpatidar @Shashi_Mulugu 

@lukasz-m @Mahedi_Sabuj 

@kautuk_sahni @Sudheer_Sundalam

@lukasz-m @Rohan_Garg 

Best answer by arunpatidar

D. Install the certificate chain to the AEM truststore

Explanation:

AEM Desktop needs to establish a secure connection to the AEM Author instance over SSL. If the intermediate certificate is installed on Apache but not recognized by AEM, the truststore must be updated. AEM maintains a truststore to store trusted SSL certificates, including intermediate and root certificates, allowing secure communication with external systems.

By installing the certificate chain (which includes the root and intermediate certificates) into the AEM truststore, the AEM Desktop application will be able to establish a trusted SSL connection to the AEM Author instance.

1 reply

arunpatidar
Community Advisor
arunpatidarCommunity AdvisorAccepted solution
Community Advisor
March 31, 2025

D. Install the certificate chain to the AEM truststore

Explanation:

AEM Desktop needs to establish a secure connection to the AEM Author instance over SSL. If the intermediate certificate is installed on Apache but not recognized by AEM, the truststore must be updated. AEM maintains a truststore to store trusted SSL certificates, including intermediate and root certificates, allowing secure communication with external systems.

By installing the certificate chain (which includes the root and intermediate certificates) into the AEM truststore, the AEM Desktop application will be able to establish a trusted SSL connection to the AEM Author instance.

Arun Patidar