Apply Reader Extension on Interactive Document

Forum|Forum|5 years ago
January 18, 2021
18 replies
4262 views

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights(ReaderExtensionsServiceImpl.java:215) [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions(DocAssuranceServiceImpl.java:887) [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument(DocAssuranceServiceImpl.java:242) [adobe-aemfd-docassurance:6.0.50]

Can anyone help what may be missing here.

Thanks and regards,

Ashish Saxena

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Mayank_Gandhi

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

G

GirishBedekar

Level 8

I think you need to add the certificate to forms and document service user

S

sashishAuthor

Level 2

Hi Girish,I Already add certificate to document service user(fd-service) and setup keystore .

G

GirishBedekar

Level 8

https://experienceleague.adobe.com/docs/experience-manager-learn/forms/document-services/apply-reader-extension-rights-to-pdf.html?lang=en#document-services

you need to add the certificate to the fd-service user

G

GirishBedekar

Level 8

Is it happening to all the documents?

S

sashishAuthor

Level 2

I tried for interactive document generated through formsService.renderPDFForm

Mayank_Gandhi

Adobe Employee

@sashish I assume it's an OSGi instance? Hope you have added bouncy castle in sling properties.

G

GirishBedekar

Level 8

Are all the bundles in active state

S

sashishAuthor

Level 2

@mayank_gandhi Hi Mayank, Its an osgi instance and i have already added bouncy castle.

I see this might be the issue:

com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
com.adobe.granite.keystore.KeyStoreNotInitialisedException: Uninitialised key store for user data

How to initialized key store.