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sashish
Level 2
January 18, 2021
Solved

Apply Reader Extension on Interactive Document

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights(ReaderExtensionsServiceImpl.java:215) [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions(DocAssuranceServiceImpl.java:887) [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument(DocAssuranceServiceImpl.java:242) [adobe-aemfd-docassurance:6.0.50]

 

Can anyone help what may be missing here.

 

Thanks and regards,

Ashish Saxena

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Mayank_Gandhi
Mayank_GandhiAccepted solution
Adobe Employee
February 3, 2021

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

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GirishBedekar
Level 8
January 19, 2021

Send us the screen shot of the certificate added to fd service user

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    GirishBedekar
    Level 8
    January 19, 2021

    Also I think trust store is global 

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      sashishAuthor
      Level 2
      January 19, 2021

      Hi @girishbedekar 

      PFA screenshot of key store and trust store.

      Trust store is global and also its not mentioned in adobe documents that we have to setup trust store.

      Its mentioned to setup only keystore.

      Keystore:

       

      truststore:

       

       

       

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        Adobe Employee
        workflowuserAdobe Employee
        Adobe Employee
        January 19, 2021

        @sashish  have sent you private message

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        Mayank_Gandhi
        Adobe Employee
        Mayank_GandhiAdobe Employee
        Adobe Employee
        February 1, 2021

        @sashish Is this resolved for you?

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        sashishAuthor
        Level 2
        February 3, 2021

        @mayank_gandhi That is resolved working fine in windows but applying usage right taking 8-10 minutes in linux server. i m not sure it OS issue or anything else? do you have any idea about it.

        public com.adobe.aemfd.docmanager.Document enableReaderExtension(com.adobe.aemfd.docmanager.Document document,
        ResourceResolver resolver) {

        com.adobe.aemfd.docmanager.Document documentToReturn=null;
        try{UsageRights usageRights = new UsageRights();
        usageRights.setEnabledComments(true);
        usageRights.setEnabledFormFillIn(true);

        ReaderExtensionOptions readerOpts = ReaderExtensionOptions.getInstance();
        readerOpts
        .setReOptions(new ReaderExtensionsOptionSpec(usageRights, "Enable commenting in PDF and Form Fill In"));
        readerOpts.setCredentialAlias("realias");
        readerOpts.setResourceResolver(resolver);
        ReaderExtensionsOptionSpec reOptionsSpec = new ReaderExtensionsOptionSpec(usageRights, "Sample ARES");
        readerOpts.setReOptions(reOptionsSpec);
        documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);
        }catch(Exception ex){
        logger.error("error in securing document",ex.getMessage());
        ex.printStackTrace();
        }
        return documentToReturn;
        }

         

        I am using above method to apply usage rights but the below line returning response in 8-20 minutes which i observed.

        documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);

         

        Please suggest if its related to OS as same thing is working fine in windows.

         

         

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        Mayank_Gandhi
        Adobe Employee
        Mayank_GandhiAdobe EmployeeAccepted solution
        Adobe Employee
        February 3, 2021

        @sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

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          sashishAuthor
          Level 2
          February 4, 2021

          @mayank_gandhi Hi Mayank,

          Below is the linux version 

          Red Hat Enterprise Linux Server release 7.9 (Maipo)

           

          As the document is having more data , that might be the reason its taking time to apply usage right?

          But its fast in windows system with same data.

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