Adobe Campaign

When we download a file from campaign UI, it is downloaded to the local computer in a .txt file format. When we open the file it is very hard to read the data. Takes time to covert them to a csv file format to make it readable.  In windows machine after downloading the file & changing the extension to .csv, it opens the excel file with all the data in 1 column instead of separate columns for each header.   We would like the enhancement to download the directly in .csv. 

The dashboard UI shows 'Send immediately once confirmed' for a duplicated email copied from any prior scheduled email.  This schedule information on the dashboard is misguiding to say 'send immediately' when the actual selection inside the Schedule window is different. This always creates preparation error and creates confusion with the wrong information for schedule shown in the UI. Any enhancement by Adobe can be done to improve the UI and the message it displays will be of great help.

Being able to send proofs using the real data passed through via the workflow would eliminate a pain point in Adobe Campaign. There is no real way to test personalisation fields using temporary file data without running the email as an actual send.

In the ACS, I don't see any filter options in the custom resources or profiles tables, the problem I see is sometimes it is wasting lot of time to find out records by date, email, etc...The option which I see only is sorting which will not help much when we have huge data. I feel having filtering option will save time, when we want to do quick troubleshooting.  

Can we have a feature to auto update the Client console with the latest version compatible to the installed server?If someone do not ant to auto update it, then they can uncheck the option to auto update in the console properties.

It is difficult to use Adobe Campaign Classic if you are a multi tasking person when you have opened Development instance and Production instance at same time. You have the same set up available in both instance. When you want to update something in development instance and unknowingly you're updating in production instance, it will be definitely difficult to use two instance at same time. So we might have any colour differences in the icon or console window screen to differentiate between Production and Development instance.  

I think it would be an amazing quality of life feature to add the ability to tag different deliveries and campaigns. Currently, the intergration with Adobe Analytics relies far too heavily on the establishment of naming conventions and it is difficult to adhere to a particular naming convention among multiple teams and team members across a large organisation. Having tagging and enabling functionality to allow segments in dashboards to be created based on these tags rather than strict naming conventions in a delivery label would make reporting much easier as well as general searching for marketing activities within Adobe Campaign itself. We could tag by product, tag by audience, age group etc and this would provide a far more holistic solution for Adobe Campaign and its integration with Adobe Analytics.

The Transfer File step in a workflow can be configured to optionally delete a source file after transferring the file when the protocol is SFTP or Amazon S3.This option is not available when the protocol is "File(s) present on the Adobe Campaign server".If I am developing a new workflow or am troubleshooting an existing workflow, I may want to run the workflow on the same file several times.  It is inconvenient to have to upload the file to the Campaign server each time I run the workflow because the Transfer File step automatically deletes the file.Please add a "Delete the source files after transfer" option for the "File(s) present on the Adobe Campaign server" protocol so that the workflow author can turn this option on and off as needed.

In Adobe Campaign, reports of events such as opens and unique clicks can be broken down by an Hour dimension, showing the number of those events in a particular hour on a given day. When this same information is viewed through Analytics, it is appearing as if all or nearly all of the events occur at noon. For example, a report in Campaign could show that a message had 1000 opens at 9:00 AM, 1800 opens at 10:00 AM, 800 opens at 11:00 AM, and so on.  Analytics will show that there are 3600 (or more) opens at noon, but none at any other time. Customer Care reported that this is due to the design of Analytics; there is a lag in data being imported into Analytics from Campaign and that data does not carry a timestamp with it, so Analytics assigns it a default of noon. This makes it so that our users are unable to use Analytics to report on data from Campaign with the same granularity as in Campaign itself. Please consider having data flowing from Campaign to An

Hi,It's painful to create a workflow each time you want to try something, a snippet or a short piece of code.In salesforce commerce cloud/sales cloud/..., there's a console developer window ; on any web browser, there's a console developer panel, etcThanks

Hi,It would be nice to be able to open the delivery form in a new tab, like any other entity (campaign, recipient..)This way, users may work on multiple deliveries at the same timeThanks

Hi Team,  There are scenarios where multiple workflows are created inside a single Campaign workflow and assigned to each developers with one workflow.  We are facing a challenge when one developer makes changes to his workflow and click "Save" button, the other developers workflow which is simultaneously editing are getting saved. I am thinking to add "Save" button separately for each workflow inside one campaign. Please let me know if it is a good idea? 

Request for extra functionality: rename ID's & change Campaign folder of a send e-mail.  Now sometimes its not possible to run backups with standard ID's that are given when one creates an e-mail. Also changing the campaign to a different folder would be nice to create more overnieuw. For example group mailings or archive old mailings.  

Our institution would like to find out what times of day that messages from certain campaigns are most frequently opened.  Are users mostly opening them in the morning, early afternoon, late afternoon, etc.?When building a report, there are Time dimensions for Day, Hour, Minute, Month, and Quarter.  However, the Hour dimension is for the hour of a specific day (e.g. Nov 1, 2019 9:00 AM), not an hour of a general day (e.g. 9:00 AM - 9:59 AM).We would like a new dimension for Hour of Day that would enable us to get counts of events by hour regardless of the day and across multiple campaigns.  This will enable us to better understand our recipients' reading and usage habits and time the sending of our campaign messages accordingly.  For instance, if most of our recipients read in the morning, then we would likely shift the sending time to the morning.

Hi,currently the Privacy Management tool allows us to extract the customer's data and to to delete it when requested.Could you add the possibility to anonymize  some attributes of data schema with some specific rules like a calculated field?In other words make it so that the record is not removed from the DB but modified.Kind regards,Pierre

Hi,I've created this feature using some sleight of hand, though would be good to have in the product proper.Enable admins to mark specific javascript libs to run as their 'Created by' operator instead of the current operator.This enables a wide range of functionality while tightening security- users will be able to perform specific whitelisted actions without needing broader permissions.Thanks,-Jon

whenever the Sending of indicators and campaign attributes workflow fails, inorder to catchup the failed days data we can re run the workflow by querying from the failed days, but in Analytics side we are not able to spread across those data in failed days.so if we add any date related field and share through this workflow it would be better to spread the data across.

We are all aware of new builds/versions which are coming every few months. It would be nice to develop an automatic update in the tool for the most urgent fixes. There are a lot of company and consultants  who are making a lot of money on version/build upgrades and that is fine but end users are not ready to have downtime every few months and possible issues after upgrade. Let's say some fixes should be part of an automatic update and new features and bigger changes part of the regular build/version update. Of course, that process should have a backup and restore option in order to be performed by business practitioner.

To introduce a separate permission "Delete" as an enhancement. We can only grant this on demand basis to only specific users. In that way we will make users only move the work products they want to delete to a specific Archive folder and IT can purge it on timely manner. This will mitigate the risk of users deleting there own work products accidentally and other users suffering because of DB restore. Here is the Adobe Campaign’s standard backup up policy under the “Data Backup” section of this whitepaper https://www.adobe.com/content/dam/acom/en/security/pdfs/ADB-CampaignSecurity-WP.pdf.  This will be helpful in understanding the database restore process. Per the whitepaper, Campaign’s standard policy is to retain the daily data backups for a maximum of 7 days but it can vary per your contract.  Generally, the standard process to restore deleted objects is to restore from the backup file saved on the day prior to when the deletion was performed, which essentially does the restore but u

When you create a filter on a custom resource, in order to create a parameter, you have to start the process of adding a rule, check the Switch to Parameters checkbox, then select an existing parameter or define a new parameter by typing a name and clicking the plus sign.  (Configuring filter definition)However, if you want to use a parameter in an expression entered in Advanced Mode, there is no place to create the parameter in the Advanced Mode dialog.  You have to first create the filter condition in Simple Mode, then switch to Advanced Mode.In addition, there is also no way to create parameters first, then reference them in conditions.It would be more flexible and convenient if it were possible to create parameters without first creating a condition in Simple Mode.By the way, I couldn't find this in the documentation, but to reference the parameter in the expression, use this: $(@Abc_parameter), where "Abc" is the parameter name.

We are planning to add filters to our Profile custom resource as a convenience to users.  This will enable them to more easily build audiences with common elements, such as "alumni within X miles of the main campus".However, we would like to limit whether these filters are available to users based on their organizational unit.  This would make it so users would see filters in the Shortcuts pane that are most appropriate to their department or role in our university.  For instance, University Advancement will have more benefit from filters focusing on alumni and key donors whereas a specific college may benefit more from filters that select students, graduates, and friends of that college.

Hi Guys,Can we have Console on IOS without using vmware workstation? ThanksNaveen

Hi,We have login button which lets you access Adobe Campaign if your credential is correct.We can have one Forgot Password functionality as well which will send a link to reset password to your email address. It will check for valid email address and account disabled or not.Thanks,Jyoti

Adobe Campaign does not recognize CTAs embedded to conditional comment and thus are not tracked nor personalized (when not noticed by campaign manager). As nowadays more creatives are built in the tools, which use these comments a lot it would be maybe nice to have this feature added. Example: <!--[if mso]>         <v:rect xmlns:v="urn:schemas-microsoft-com:vml"              xmlns:w="urn:schemas-microsoft-com:office:word"              href="cta"              style="height:70px;v-text-anchor:middle;width:150px;"              stroke="f"              fillcolor="#00aa90">      &nb

In any query or enrichment activity we often noticed that there are multiple columns we need to remove, but In Adobe campaign classic one cannot choose multiple columns at the same time. Please add this feature, it will surely help lot of people by saving the time.