Adobe Analytics

Use this thread to ask any questions related to the Implementing and Measuring Internal Site Search course/playlist on Experience League. Experts are monitoring this thread to ensure your questions are answered.

Are you a new or long-time user of Adobe Analytics? The Adobe Customer Marketing team is looking to interview customers to better understand your journey adopting Analytics and learning the platform. The interview will take no longer than 30 minutes and your feedback will shape new programs to help users like yourself become more successful with the Analytics platform.Interested in sharing your feedback? Please reach out to mcgruder@adobe.com with questions or to schedule an interview. If you’re ready to chat, you can also schedule an interview time directly here!Thanks & we looking forward to hearing from you!

At the 2021 Summit, @benjamingaines1981 introduced the websiteBot Plug-In at "Tips & Tricks". The plug-in identifies bot desktop visitors by adding an event listener for mouse movement and assumes that if a "user" doesn't move their mouse, then it's likely a bot. However, users on a website may have accessibility challenges and choose to use a keyboard to navigate (i.e. they may not move their mouse at all). There were a couple comments in the live chat about this concern as well. Is it possible that the Plug-In might incorrectly flag users with accessibility challenges who don't move their mouse? I understand the plug-in isn't a "silver bullet" to clean up all bot reporting, but just wondering if this consideration was baked in. cc @jantzen_b 

Session Details Do you want to understand how your customers navigate across your site? Are you struggling to identify drop-off points in the conversion process? Are you interested to see how different segments trend over time? With Adobe Analysis Workspace,... Session Schedule Wednesday, Apr 28 | 2:00 PM - 2:30 PM MDT Speaker(s) Travis Sabin, Senior Product Manager, Adobe | @tsabin03  Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session. Don't forget to register yourself for this session @ Adobe Summit 2021. 

Session Details Your favorite Summit session has gone virtual! Adobe Analytics Rockstar customers share their smoking-hot tips, tricks, and power strategies. This year, the virtual house will be brought down in a whole new way - via our Analytics Rockstars... Session Schedule Tuesday, Apr 27 | 1:00 PM - 1:30 PM MDT Speaker(s) @ericmatisoff, Senior Evangelist, Analytics & Platform, Adobe Meghan Powers, Manager, Web Strategy, CarMax Halee Kotara, Principal Analytics Consultant, Blast Analytics & Marketing Till Buettner, Head of Web Analytics, DHL Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session. Don't forget to register yourself for this session @ Adobe Summit 2021. 

Is it true or false guys?

Hi all,we want to call the Analytics API 2.0 from our Java application. Therefor we generate an JWT token and with that JWT token an access token in Java. We used this tutorial:  https://www.adobe.io/authentication/auth-methods.html#!adobeio/adobeio-documentation/master/auth/JWTAuthenticationQuickStart.md  https://www.adobe.io/authentication/auth-methods.html#!adobeio/adobeio-documentation/master/auth/JWTAuthenticationQuickStart.mdNow we try to get a report from Analytics API with this access token but we always get the following error:{"errorCode":"invalid_token","errorDescription":"User associated with ims token could not be found or company not found.","errorId":"auth-xxxx-xxxx"}In case we use an access token generated with OAuth (and user credentials), the request to the /reports endpoint works well. We couldn't find a way to generate an OAuth access token programmatically without manually login at Adobe. So we used the JWT Token in Java.We use the Analytics API 2.0: https://adobed

  Happy Adobe Summit week, everyone! If you need a fun five-minute break, head on over to the Community page to play our “Learn, Earn, and Win with Experience League” game. The first 3,500 players are guaranteed to win prizes like smart backpacks, Ring lights, collapsible water bottles, and more.

Session Details S304 - Customer Journey Analytics I: Getting Started Connecting DatasetsWelcome to the first installment of our Customer Journey Analytics trilogy. Our story begins with a problem that many analysts face today: too many data sources with too few connections. Discover how Customer Journey Analytics and Adobe...   S305 - Customer Journey Analytics II: Interactive Omnichannel Analysis Our adventure continues in our second installment of our Customer Journey Analytics trilogy. Take your skills to the next level and understand your customer in a more personal way. Learn how to leverage Customer Journey Analytics to combine...   S306 - Customer Journey Analytics III: Advanced Tips & Tricks Join us for the final installment of our Customer Journey Analytics trilogy where we conquer the final bad guy—lack of customer knowledge in your organization—by showing you how to derive deeper and more impactful learnings from your... Session Schedule S304 - Tuesday, Apr 27

Hello Experience League Community Members, I'm super excited to announce we just released new gamification features in all our communities. This should make participating on the community a lot more engaging! It should also allow us to properly acknowledge the efforts our super users have made to this community. We have badges, missions, and super missions to take part in and collect. We look forward to seeing how these new features allow more of you to connect and grow. Please let us know if you have feedback on these new features. You can read the entire blog and FAQ here       

Our Adobe Digital Experience Communities are the heartbeat that connect, engage and empower our users to create game-changing digital experiences leveraging Adobe solutions. To help us continue to elevate your experience and inspire others to do more in our Communities, we are renaming the Adobe MVP program to Adobe Community Advisors.    The Community Advisor program is designed to recognize our most engaged, passionate, and supportive Digital Experience Community members. Community Advisors will mentor, encourage, and facilitate Community participation, share their product expertise, knowledge, and reinforce the Communities as the primary peer-to-peer resource for Experience Cloud customers. User needs to achieve level 6 in the Experience League communities to apply.    Please complete the Community Advisor Interest Form using the link below:   APPLY HERE     COMMUNITY ADVISOR PROGRAM

Session Details To effectively lead an organization, executives need to be armed with data and insights. Yet, as many analysts often realize, no single solution solves this problem. No two senior leaders are the same. What works for one executive might not fit... Session Schedule Tuesday, Apr 27 | 3:30 PM - 4:00 PM MDT Speaker(s) Jennifer Werkmeister, Product Manager, Adobe | @werkmeis  Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session. Don't forget to register yourself for this session @ Adobe Summit 2021. 

Session Details Yes, you read that title correctly. With the power of Customer Journey Analytics, your organization can bring ALL your data sources into one cross-channel view of your entire customer journey, regardless of which tools you use. Customer Journey... Session Schedule Wednesday, Apr 28 | 11:00 AM - 11:30 AM MDT Speaker(s) Trevor Paulsen, Principal Product Manager, Adobe | @trevor-paulsen  Rohit Gossain, Product Manager, Adobe | @gossain  Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session. Don't forget to register yourself for this session @ Adobe Summit 2021. 

Hello Adobe Analytics Community!The Adobe Digital Learning Services (ADLS) team provides enablement and certifications on Adobe Digital Experience products. We are always looking for ways to provide the best learning experiences and solutions to our customers. Help us shape the Adobe Analytics learning paths by answering these Business-users related questions.Please click this link to provide your feedback.Your answers will enable us to provide great customer-centric learning experiences. Thank you!

Hi everyone! We have received many questions about the impact of Apple’s App Tracking Transparency on Adobe Analytics and hope to address some questions you might have. Note: all information contained on this page is provided solely for informational purposes and should not be relied upon as legal advice. What is Apple’s App Tracking Transparency framework? Apple’s ATT framework requires organizations to obtain user authorization to share their data where the app (i) collects the user’s data and, (ii) shares said user’s data with other organization’s for the purpose of tracking the user across different apps and websites. What changes are coming with Apple's ATT framework? Starting with iOS 14.5, app developers will be required to request user permission to track users across different apps and websites. How does Apple’s ATT framework impact my organization’s usage of Adobe Analytics? Apple’s ATT framework should not impact your organization’s usage of Adobe Analytics if the

  Exceptional customer experiences, game-changing digital transformations, and new opportunities identified and realized. These are what the Adobe Experience Maker Awards illuminate and elevate. If you have outstanding digital transformation results to share, now is the time to shine. Apply for any of the 15 award categories from March 1 through April 30. In May, finalists in each category and region will be announced and voting for the peer-recognized Maverick award will begin. In June, watch our virtual gala event where all winners will be announced and celebrated. Step into the spotlight — submit applications for the 2021 Experience Maker Awards today. Apply now

Help shape the future of Adobe Experience Cloud!The all-new Adobe Feedback Program provides you opportunities to talk about the topics you care most about and help set the vision for Adobe Experience Cloud applications. You will have the opportunity to engage directly with Adobe product and development experts who are building Adobe Experience Cloud applications and services, and you'll receive updates on how your feedback is being integrated.As a member of our feedback panel, you will get invitations to participate in a wide variety of feedback activities (surveys, usability tests, product previews, strategic roadmap discussions and beta tests). Through these activities, you will have a direct connection to the Product Managers, designers, and developers who create the products you use every day, and have the opportunity to learn from fellow customers. We've always valued feedback from our customers via UX, Beta Testing, Customer Advisory Board and so on. This new Adobe Feedback

 Are you interested in deepening your understanding and expertise of Adobe Analytics, earning exclusive swag, and networking live with other Analytics users virtually? If so, you are invited to join the Adobe Analytics User Groups (AAUGs)! How to Sign UpIn order to get started, please take the following steps:Visit the Adobe Analytics User Group Homepage Fill in the relevant account details in order to create a profile for the User Group HubOnce you've completed this, navigate to any of your preferred AAUG chapter pages and select “Join Chapter”Upcoming MeetingJoin your fellow AAUG members on March 23rd for an engaging session on "Spring Cleaning– Adobe Analytics Style". Hear from Adobe Analytics Champions with advice for cleaning up your Analytics instance – and how to keep the process manageable – this spring and beyond! RSVP for the user group here!  We look forward to seeing you!

Discover best practices and learn from top brands during two days of live keynotes, sessions, and sneak peeks. Connect with Experience Makers from around the world and add new skills to your customer experience repertoire.   Register for free

The Ideas section of the Analytics Forum is one of the primary ways that the Analytics product team receives feature requests from the community at large and we really appreciate all of our Analytics users participating there. I'd like to take a few moments to describe the process that we're going to use to review the ideas that are submitted here, what each of the different status labels means, and how they transition from one to the other. Idea Review Process With the current size of the community, the PM team cannot review every single idea that comes in.  We have established a vote threshold and once an idea exceeds that threshold, the PM team will review the item and begin to move it through the workflow below.  The threshold will increase over time as community engagement grows. At least once a month, the team will conduct a formal review of all ideas that have crossed the vote threshold.  Each idea above the threshold will have its status updated.  When we up

Work for an Adobe Partner in a sales role? Make sure to join the Solution Partner Program for free on-demand training, Experience Cloud sales accreditations you can earn in under a few hours, and our new library of Sales Plays!We’re excited to share a set of 20 new Sales Plays for Adobe Experience Cloud for you to use in 2021. Each Sales Play gives you the background and resources you need to best position Adobe Experience Cloud technology to prospects and clients. Check out the new resources to solve your clients’ tactical challenges and successfully tackle even more complex problems around digital transformation.  Sign in to or join the Solution Partner Program to explore these new sales plays. 

Hello Analytics Community!  I thought it might be interesting to start creating posts like these for those that might be interested in seeing common topics/questions. Below you will find a list of the most viewed questions for 2020 on our Analytics community. I think this will help new users with common questions and allow our super users access to valuable info. Please let me know if you like this and how we can make this more useful. Cheers, JantzenAnalytics Community Manager   Top Questions of 2020 Question JWT access token: How can I change the expiration? How to implement campaign tracking code by steps using admin console in adobe analytics Difference between Visit and Hit Adobe Analytics business practitioner certification Exam Can someone explain this assets.adobedtm.com call? Campaign URL Builder with Adobe Analytics? USING UTM CAMPAIGN PARAMETERS & CID IN ADOBE ANALYTICS Calculation of Average Time Spent on Page in Adobe Analytics react with

Hello Analytics community and implementation experts! With 2020 drawing to a close, I wanted to resurface an issue we saw crop up at the beginning of the year. This is simply a precautionary warning to make sure that you don't experience any JavaScript errors and data loss when 2021 rolls around.In older versions of the getTimeParting plug-in, years were hardcoded in to help accommodate some daylight savings logic. While this issue was fixed well ahead of time, many implementations did not have the latest version of the plug-in, and had to scramble to update their plug-in code.With that said, please take a couple minutes to review your Analytics implementation, particularly around the getTimeParting plug-in.If you deployed this plug-in through the Common Analytics Plugins extension in Adobe Experience Platform Launch, great! No action is needed at this time.If you're on v6.2, great! You're on the latest version, and no action is needed at this time.If you're on v5.0 or a

Are you interested in deepening your understanding and expertise of Adobe Analytics, earning exclusive swag, and networking live with other Analytics users virtually? If so, you are invited to join the Adobe Analytics User Groups (AAUGs)!About AAUGsAdobe Analytics User Groups (AAUGs) are customer-led groups intended to help individuals succeed with using Adobe Analytics. AAUGs aim to bring together users of all levels to network, collectively problem-solve, and provide ongoing education. How to Sign UpIn order to get started, please take the following steps:Visit the Adobe Analytics User Group Homepage Fill in the relevant account details in order to create a profile for the User Group HubOnce you've completed this, navigate to any of your preferred AAUG chapter pages and select “Join Chapter”Kick Off MeetingJoin the first virtual AAUG meeting of 2021 on January 12th at 4:00 p.m. CST! Hear exciting 2021 updates from Ben Gaines, the Director of Product Managemen

So I want to create an alert system where the alert will only trigger if X amount of orders happens repeatedly, say for example three consecutive hours of zero orders. I've tried multiple ways to achieve this fail safe. Please let me know if anyone has any logic to create this.