Adobe Analytics

Hi, I'm trying to calculate a count of customer id's that have logged in on different devices. I've used approx count distinct to give me a count of customers id's that have logged in but I'm trying to take it one step further and would like a count of customers id's where they've logged in on both a mobile and desktop device. Any suggestions on if this is possible and solution would be appreciated.  Thanks,  Josh  

Hi,   I'm working with a customer who is having issues trying to send a scheduled project to manually entered email recipients. External recipients are users who are not currently setup as a user in the admin console.  Users who are setup within the console, and added to the distribution list, are able to receive the report. Based on the documentation this should work. We have checked with IT to confirm the emails are not being blocked. We also looked into AEM security settings as well.  Any ideas on why this is not working?    Thanks   https://experienceleague.adobe.com/docs/analytics/analyze/analysis-workspace/curate-share/t-schedule-report.html?lang=en  4 - Add recipients or groups. Email addresses can also be entered.    

Hi Folks,   Problem statement: Currently on my company website, we have the page name getting captured as the page URL itself, or in some cases, we are passing the custom page name value. In both cases, we have a value of more than 100 characters and in some cases, more than 255 characters.   The solution in evaluation: rather than passing that much long value from a website, I plan to pass a unique id for each page as a page name, and then use the classifications in adobe analytics to have an additional detail like page name.   As I am working on the classification rule for the first time, I have a few points to confirm: 1. do we have any character limitations concerning the values we import in classification? 2. is my approach correct for the problem in hand?   Thanks, Nitesh

Has anyone seen this error before? It just started today, but whenever anyone on my team clicks the info icon (either in the components menu or in a free form table), on a custom/calculated metric, it gives this error. And the pop up that normally shows the definition of the metric is blank. But none of us have seen this before/know what it means.    

Hi, I have one query in terms of implementing marketing channels processing rules.   Problem Statement - I have configured the marketing channels processing rules but I am not able to see the traffic data of the website in the reports. The website is under development we are still working on development environment script on launch.   we have utm_parameters in url in this case and we have configured the processing rule for email.   Marketing Channel Manager Channel Id -3 Channel enabled - true Channel Name - Email Override last touch channel - enabled/true Channel Breakdown - Channel Values Channel Type - online   Marketing Channels Processing rule 1 Rule Identifying Email (processing order 1, for testing purpose only)    Add Rule as below      Query String parameter -> utm_medium (parameter) -> contains -> email (value)    Then do the following       Identify Channel as Email       Set t

Hi,   I am trying to create a chart that shows us the growth over a month for example   So if we had 50 by the end of the month, how has that grown over the course of the month i.e. did 49 of them come on the first day of the month and so on   Is this possible? I looked in the forums and found one way using calculated metrics but that didn't work as it just seemed to add up the user figures each day   Thanks

Hi there all,   So I am in a bit of a pickle with this one!    I am trying to do the following - Take two types of customer (Web & Mobile) in two separate columns (by visit) and what I would like to do is take each user id that has a "login" count of 1 or more in each, to show.   If either Mobile or Web has a zero in the user ID row, then I would want it to be excluded as a record to view.   Something like;   So that the second row can be excluded - I've tried different variations of segment builders and tried to see if I can use filter, but I'm coming up short! Sorry I am very new to this !                                                Visits                                                      &nbsp

I'm trying to generate a free form table that displays people who visited my site for the first time in the past 6 months.  If I use your First Time Visits dimension, does that truly represent people that have never visited? I see that the description for the First Time Visits = 0, but I want to be really sure about interpreting this to be First Time Ever if I want to isolate to the past 6 months.  I need to be able to answer the question "How many of our visitors are new to our website in the past 6 months?"

Hi, Problem/Usecase : I wanted to analyse purchase behaviour of visitors who had visits <=6 in a time period Condition 1 : Who are the visitors who had <= 6 visits in last 6 months of 2022 (i.e July'22 to Dec'22) [Low Engagement Users] Condition 2 : What is the number of units purchased by these Low Engaged Users in January 2023   Things I have tried :  I have set the time duration to 7 months (July'22 to Jan'23) in the panel. I created a visitor level segment as shown in the image     But this segment is wrong for the reason below As it is a visitor level segment, Mistake 1 : It sees in the complete time duration (7 months) I should have less than 6 visits. (This is wrong because I wanted last 6 months only) As a visitor level segment satisfies the condition in the complete time duration.   I hope I was able to articulate the problem correctly. I am looking for creation of the right segment. My hunch is we might require 2 segments

On the "Previous Page Flow Report" from Adobe Analytics, what is the source of the "entered site" traffic

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Just doing a test about this ExL platform. Hence this question!  If anyone could reply to this with what they like about this platform the most?  Any interesting features that you frequently use, it would be a great insight:) 

Hi,   We are getting the unique visitor count via Apps is 4 times higher than the Customer ID count. which means each unique Customer is being counted as 4 unique visitors. Ideally it should be 1:1 until a user reinstalled the app.Any advice would be useful here. 

Hi Adobe Analytics ExpertsWe have 2 websites - Website A and Website B n Production Report SuiteIf a Visitor clicks on a link to Website B from Website A ...what would be the traffic source (referrer type) Thanks in advance

Hi there,    I copied one report to create a second one, then changed the Page URL quick segment to the relevant webpage, but I noticed that whenever I update the URL in one of the reports the change is somehow applied to the other report as if both are somehow linked.    Does anyone know what's going on and how can I disconnect the reports?   Thanks   N.

I currently have a segment at the VISITOR level where Page Name DOES NOT CONTAIN pricing. However, when I build a freeform table in Workspace, and break down Page Name by Unique Visitors, pricing pages still show up. The only way to get the segment to work is at the hit-level, which makes no sense since Visitor is so much more broad. What can be the issue here?

Hi,Our's Activity map has lowered down in last quarter. What are the possible ways to troubleshoot to find out why this has happened? 

I wonder where I can see in Adobe Analytics (Admin Rights) which attribution modell is in use?Or did I understand another user correctly who said that the attribution is based on how I create the metrics.But isnt there also some kind of overall setting which says e.g. "attribution modell is last-touch"?Thanks!

Just out of curiosity: does anyone know where the abbreviation CID and ICMP stand for?

I appreciate any help the group can provide.   I'm interested in a method to identify the price of an individual item within an order total and then return the number of orders where the item in order was $x.   We have items generally for sale on the site, but depending on a promo code applied, discount, etc. that individual item could be $19.99 in the cart or sell for $24.99 for example. Even though the order total could include accessories, warranty, and assembly I'd like to know if the SPECIFIC ITEM in the order sold for $19.99 or not.   Custom segment, metric using a canned formula, other ideas?

Due to some implementation glitch we didn't track around 1000s of Orders in adobe analytics. Is there a way to import it something like classification? I know we can do classification but the issue is we have lots of variables tracked on product purchase. 

@saraheowen Hi Sarah, Hope you are doing well! I have gone through your answers for the questions which was posted intended to analytics and it helps plenty of people around the world to resolve so many issues w.r.t analytics implementation. In my case client is leveraging AEMaaCS (CMS) and have been requested us to implement Adobe Client Data Layer as they are creating pages using core components. We started implementing using ACDL on rules via Adobe Launch but when we tested tags are firing twice whenever we click on the respective functionalities (CTA, Top Navigation, Sub Navigation etc...) we've examined the issues but unfortunately we couldn't fix it. Would request your expertise assistance on the below issues which we are finding challenges to resolve it. Thanks in advance!Srini

Background: We have a session ID that concatenates ECID+ a data layer variable + Date & Timestamp: 23605613089604234583067550836421046746|0|2023|9:20 26   When checking the data we are seeing some inconsistencies: 1) Half of the data is not pulling in the ECID -  2) Some data is pulled into the data with the data - element name  3) the remaining half of the data looks correct.    ______________________________________________________ Now for my question When I create a segment [Visitor container] - and filter using "Does not Start with" - It still shows me data starting with what I am trying to filter out.  The opposite is also true when I try to segment the data by "Starts with" - It shows me data      As you can see the data is not being segmented correctly. I have checked by using "HIT" level container but the idea behind the session ID is that its for visitors.  Any advice would be useful here.   

Is it possible to get all the values in the highlighted screenshot(including dimension breakdowns and their respective Pageviews and Visits values) using Adobe Analytics Reporting API 2.0? I am looking to obtain multiple metrics and dimensions breakdown using a single JSON code.(A one time code that runs and obtains all the values) Seems like itemId attribute has to be obtained individually for each step. (From the Bug Symbol from AA workspace). I am referring to the article https://developer.adobe.com/analytics-apis/docs/2.0/guides/endpoints/reports/breakdowns/ but it has an example where only the nested value can be obtained.(i.e. Cities : Lehi)