Adobe Analytics

Hello,I've been using the OAuth2 authentication method as explained here in order to use the Bulk Data Insertion API in Adobe Analytics.Everything worked fine so far, however I had a recent issue with the authentication data being expired. I assume this is because the refresh token wasn't used for a long time, and therefore expired. (Re-logging and re-creating authentication data worked fine)My question is: how long is the refresh token lifespan when not used? A quick google search indicates 60 days, documentation indicates 14 days, and I'm stumped to find out which to follow.

Hi all. I was checking the Adobe Analytics Entry Page Type and I realized that some entries are wrong. Example:   In this example, Entry Page Type should be 'Category' (at 19:09) , but checking in the report, the entry page type is 'Checkout' (at 19:22) Why could happen this?   Thanks in advance. Regards.    PD: Hi @yuhuisg thanks for the answer. This is the Entries Metric. Looks like it's happening what I mentioned (and it's strange)      

Hello all, is the metric average time on site measured correctly if, for example, within a visit to a page, no other page is called but several hits are generated?   For Example:   Timestamp Page                        12:04:20 Product page A 12:05:30 Product page A 12:07:00 Product page A   12:04:20 - 12:05:30 - 1 minute 10 seconds 12:05:30 - 12:07:00 - 1 minute 30 seconds     Total amount = 00:02:40 Average time on site = ?   No further/other Page name is captured but within the visit several hits happend (e.g. clicks and overlays opens etc.). Will then be the average time on site in combination with Page Name Dimension measured correctly?

Join us for the next Adobe Analytics Community Q&A Coffee Break  taking place Monday, January 30th, 2023 @ 10am PT - 11am PT  Register here!   We'll be joined by the North America East Virtual Analytics User Group, with @Jennifer_Dungan and @jeff_bloomer, experts who regularly use Adobe Analytics in their careers, who will be signed in here to the Adobe Analytics Community to chat directly with you on this thread about your questions related to analytics, best practices, and tips & tricks.  Bring any and ALL of your questions here, on this thread, on Monday, January 30th at 10am PT for comprehensive insights, deeper explanations, and strategic suggestions for your unique use cases ~ DIRECTLY from the Adobe Analytics experts 💥 Adobe Senior Technical Support Engineer Brian Topham aka @BrianTophamAdobe will also be joining to provide additional insights and answers to your questions.

Hi, I am trying to export visitor level data for my ab-testing analysis through adobe. I know I am able to extract the data by querying clickstream data but wondering if there is an easier way to pull from adobe workspace or data warehouse? or API?  When checking on adobe workspace, I only see marketing cloud ID available, but this is not exactly the same as unique visitors: some visitors doesn't have a marketing cloud ID, and most of users are grouped into 'low traffic'.   Thanks!  

I am trying to implement Assurance for a mobile app and I don't see " data stream" option in my launch account why?   

Hi I have a business case when a user clicks on a button we need to track the same product sku for three different category in the same eVar. What is the best way to store it in same eVar and later on how to pull reports for this. Currently, like product sku we have more than 20 similar variables coming from three different part of the website to be tracked in the single abode hit call. tracking them in different eVars will result in 20*3 = 60 distinct eVars and the call will be large. please suggest.

Hi All,I know, to track the same user while navigating from mobile to the web we need to use Identity.getUrlVariables or Identity.appendVisitorInfoForUrl and open the web by modifying the URLs.But, is there a way to handle the opposite scenario?In my case, a user who might be using my website on their laptop or mobile device can navigate to the android app through some deep links. In this case, how shall I keep the visitor Id the same?

We are trying to understand the difference we are seeing here just by transposing the table.    The "Time spent per visit" is the same when we have the table transposed however the "Average time on site" changes. Why is that?   From adobe - the delta between the two metrics is: "Time spent per visit (seconds) metric and Average time spent on site are similar, but have several key differences. Both metrics use ‘Total seconds spent’ as the numerator. However, ‘Average time on site’ uses the sequences that include a dimension item as its denominator. Time spent per visit uses visit count as its denominator. As a result, these metrics yield similar results at a visit level, but are different at a hit level." But it does not explain why transposing the table is changing the numbers for "Average time on site" from 1:40 -> 1:29        

We are using Adobe Analytics and for campaigns Adform.   Adform reporting to us that thought it we have got 40 000 clicks on specific landing page. However Adobe Analytics reporting to us all traffic 7000.   Large part of Refferer Type we have Typed/Bookmarked and UTM sources Unspecified large part of traffic too.   Like 95% of traffic from some UTM sources is missing.   Where can be problem? Can be in implementation, or in website or what we should check to minimalize this traffic difference.Thanks

I have converted a Report to Workspace. I'm only missing the date in the attachment's file name. Is it possible to include the date in the file name?

Hi does anyone knows if it's possible to know the number of visits/unique visitors (metric doesn't matter) who visits a certain page for the first time? It's not related to first/return visits, but a single page visited for the first time. A user who has accessed a web site 20 times can see a page A in the visit number 15. What I need is a segment which indicates that the user watched the page A for the first time and (for example) bought 3 days later (the 3 days later is easy, but I don't know how to create the first part from the segment).   Thanks!

Is there a quick way to move several objects together in Adobe illustrator (so that there is no gap between them but also no intersection)? Specifically, I have a bar chart and I want to select all the bars (or a group of bars) and move them together with a simple command so that there is no gap between them but also no intersection. At the moment I push the bars together manually, is there an easier way? If there is, how does it work? If not, this would be an extremely desirable feature.

I noticed that we're suddenly getting traffic from Internet Explorer 7 to our site as of March 2nd. On that same date, we stopped seeing traffic from Internet Explorer 11. Any idea what's going on? We're not aware of any changes on our end that would cause this. It is a very small percentage of traffic overall but it's a certain type of user who needs to use IE to access our site. 

What does " reset" option does in this case?  

I'd like to be able to review a detailed list of all the fixes that went in with the February release of Adobe Analytics. As it is, we only get a random list of 'AR-######'s without knowing what they mean. This would save the time of logging a Client Care ticket if I can potentially view all of the cases that were resolved in a given release. As an example, in the latest release notes, the list was presented as 'AN-308177; AN-308727; AN-308846; AN-309591; AN-310614; AN-311544; AN-311570; AN-311665; AN-311948; AN-312108; AN-312114; AN-312142; AN-312143; AN-312389; AN-312391; AN-312431; AN-312453; AN-312454; AN-312458; AN-312503; AN-312533; AN-312682; AN-312698; AN-312714; AN-312738; AN-312807; AN-312829; AN-312849; AN-312875; AN-312980; AN-312997; AN-313059; AN-313077; AN-313110; AN-313195; AN-313196; AN-313258; AN-313554; AN-313580; AN-313702; AN-313820; AN-313844; AN-313859; AN-313879; AN-314273' with no links on any of the cases to know what they're about.

is there method to get analytics logs through APIs using 1.4 or 2.0? I am looking for 2.0 preferably.I am looking for API method to get logs which are available under Admin->Logs

Hello all, I hope someone here can help me out 🙂 I'm trying to create a calculated metric of "uptake" which is the number of units of luggage (with a segment for luggage) divided by the total number of sectors. So in the example it would be 34496/80655 which is: 0.42 or like 42%   However, when I do the calculation in the calculated metric it will show 128% which is incorrect.   This is the calculation of sectors: And this is the calculation of the uptake: I've heard that this is because the units can also be for other types, so not only luggage but also insurance for example. Does someone know a workaround for this? Thanks a lot! Karlijn  

Hello from Adobe Certification!  Adobe Analytics certification renewals just became easier than ever. You can now renew your Adobe Analytics certification via a new continuous learning renewal format at no cost. With this new renewal format, you can renew your Expert or Master level certification by completing a few continuous learning course assessments, without the hassle of scheduling and taking a proctored exam. Visit Adobe Analytics Renewal Guide to learn more and renew your Analytics certification today! If you have any questions, please refer to these FAQs, or contact certif@adobe.com.  Thanks, Adobe Certification Team

We are trying to calculate our MAU, and for that, we are considering unique visitors and filtering it with "excluding 1st visit" segment: However, I'm seeing a different number when I look a single month and with many months:Feb only   January until today The Feb values are different when looking at the month alone and looking at it with other months included. Why? If I don't use the segment, this difference doesn't happen.Thanks in advance

All,   Looking for (other than the standard Adobe Documentation) the best sources for learning Customer Journey Analytics. Blogs, posts, materials etc. anything anyone has used which would be useful would be greatly appreciated.   Cheers,   Mark 

I am trying to build a segment of visitors that visited us in the last 30 days and to find out how many of them visited the app in the months before.    I.E If we were to use today's date as reference Mar 13, I want to segment a group of unique visitors that visited us from Feb 11 - Mar 13, and find out how many of them visited us in Jan too.    I tried building the segment using visitor in last 30 days date range but it will only return visitors for last 30 days, and I am not able to find out how many of them visited us in Jan. Thank you! 

Hi,   For one of our mobile implementation, we see the dimension 'Platform' as 'unspecified' for iOS. What could it be?