Adobe Analytics

Hi, I see undefined error in Analytics server call , whenever i click on banner , there is two events getting triggered first is Banner click event (which is fine) but second is undefined (which is shown in SS). why undefined call is triggered? Screenshot:    Why given issue is occurred? What's the reason behind it? Thanks,Rushikesh

Hi Team,The Cookies that are placed by Experience Cloud VisitorID and Adobe Analytics are First Party Cookies and can see that SameSite is blank and and secure not set by default.   So wanted to check if the Third Party Cookie deprecation would impact these Experience Cloud VisitorID and Adobe Analytics  cookies ?Any guidance would be really helpful.

Hi everyone ,                      I am having confusions with WebSDK plugins . I have a doubt that will the webSDK plugin only work if we have Analytics plugin initialised. 

Customers buys specific product alongiwth others products- how to create segment

Hello everyone,I am recently working on CJA, I am confused as to what I should use to correctly attribute sales to my marketing campaigns, whether to set up attribution in metrics or whether to set up persistence in dimensions, I would like to know the difference between the two and when to use one or the other, or what is the best practice for Cross-channel analytics.Thanks.

We're having an issue where our sub prod instances are able to connect to our analytics environments with no issues, but as soon as the code is moved to production, the production instance does not connect to our analytics prod environment. I would like to get an idea on what can be preventing this on the analytic side, it does appear like our prod instance has been connected to analytics outside of our code, this may be preventing the needed analytics connection to happen but we are unsure if this is expected behavior. Any ideas on why our prod instance can't connect to the analytics environment would be great help. 

Hi Team, My customer is looking to migrate app measurement implementation from ACP sdk to AEP sdk, across various mobile Apps. I couldn't find helpful information on Experience League for mobile app migration, only web.  Do you happen to have any white papers you could share to help them with this process, which also covers schemas, etc.? Or is someone who has gone through this process and maybe able to help?  Thank you,Alex

Hello, Are there options for getting Google (or search engine in general) Search Keywords into Adobe Analytics? to be able to track which keywords were used to reach the site, both paid and organic? is this still possible with the raising privacy standards? Thank you

Hi. I have added all our related brand website (belonging to same organization) in URL filter. All those websites have different report suites. Now my question is - if a user comes to our site and from that page moves/clicks to another page of other website(which belongs to our organization) will it be considered as bounce rate? Thank You.

I have a strange behaviour with my marketing channels: the same traffic source is classified in more than one marketing channel. Is it depending on the fact that query string parameter can be used only ONCE IN A RULE WITH "AND"?What else? traffic parameters are:utm_source=google&utm_medium=cpc&utm_campaign=77_br_bra_search_google_conv_52_generic_general_phrase-&utm_content= the marketing channel conditions are (campaign contains "generic", source contains "google", medium contains "cpc"):Unclassified has a lower priority (screenshot above) The traffic falls under "paid search unclassified" and partially (this is correct instead) under "Paid Search Unbranded"  

I'm currently unable to Export files or Schedule file export in Adobe Analytics Workspace.Share > Export fileShare > Schedule file exportAfter I select either option I get a never ending spinning circle. Please advise.

Hello,  I'm wondering why in trended displays we are seeing a representation of a prior week, even is the time period is well outside the date range.   See the attached image.   Here is the time segment:   

Hello Everyone,   Posting here some details about the Adobe Analytics Champions Office Hours (April - EMEA/APAC) session, In case you missed it.  The hosts were: Ioana Maftei, Mark Busani, and Myself. Organized by Mandy George. We spoke about custom events tracking, filtering table by metric values, all values related to average time on site, counting product dimensions. Also, takeaways/highlights of Summit 2024. Watch the recorded session here and past events on AA User Group YouTube channel. Look here for the upcoming events from Adobe Analytics User Groups: https://analytics-augs.adobe.com/events/#/list  Thank you!

Experiencing an error loading Adobe Analytics on Chrome. Adobe Analytics works on Safari or incognito in Chrome, however. I already deleted cookies for all of Chrome -- as was the solution in this forum when the person was seeing the error message in Edge only -- but I'm still experiencing the issue. Any tips on how to get Adobe Analytics back working on Chrome?

Dear All, We are observing 20%-30% add to cart, checkouts and purchase events are missing on safari browser and for chrome and other browsers everything running perfect. Our events are working fine when we are testing using dataslayer but in some of the cases in safari browser events are not geting pushed to adobe like 'Add to cart' ,purchase events as well from mid of Mar,2024. All other events are like cart view, pageviews are working perfectly fine. Any one facing similar issues? 

So I have many evars and events that are used to track certain user interactions with the website. For example I have v117 to track users clicking on a part of the website.When I want to use the A4T panels and get the confidence levels how do I interpret them when it comes to that certain event? I get confused because the event is not unique by default. See Image below: When reporting on the metric I usually just add on a segment for the event and the use unique visitors on top of it but how would I know the confidence levels of that metric?  

Use this thread to ask any questions related to the Experience League LIVE session titled, "Bringing your Adobe Analytics data and analyses into Customer Journey Analytics." We will add/answer questions below that were asked in the livestream and we didn't have time to answer live. Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

HiIs there any way to capture the clicks on the pdf files embedded in an email sent while running Email Campaigns?Very much aware that the campaign ID (CID) defined will not get captured since pdf files cant really send image requests. But still wondering if there are ways to do that?Note: Do not want to bring the user to a page prior to opening the pdf.RegardsRoy

Can I use Segments to exclude certain Visitors from different report suites? For example, I want to exclude developers' Adobe data from the prod report. My idea of how to do this is in my first Adobe event (where I send Visitor's unique userid), I also add a flag that is set depending on the condition above (if user is a dev in prod). I set an eVar to the flag in a Rule, then create a Segment that checks if the eVar is true/false. If I add the Segment to the top of the report, will it exclude ALL data sent from that user? So I don't need to pass that flag with each Adobe event; just the first one?How will this affect past data?

Hello,We recently shut down our mobile domain since our entire site is responsive now and it was no longer needed.Doing this we followed best practices to not lose ranking and traffic from search engines, for example we:- Made sure all our sitemaps were updated and correct, only containing the canonical www. URLs.- Made sure all our pages have self-referencing Canonicals to the correct www. URLs.- We implemented a DNS 301 redirect from our m. to www domain.Now to the issue..Search engines have still not re-indexed all our previously indexed m. urls to the www. version so we are still receiving traffic there.Since we have a redirect, there are no issues with this for our visitors.The problem is that, Adobe Analytics is now attributing all the mobile Search Engine traffic as direct traffic instead, which has completely ruined our ability to do any useful tracking and analysis for our SEO traffic.We believe this is because when doing the dns redirect, no referer header is included.Is ther

Hi, I received this question: 'We have clients using our App and we want to know what is most recent version used, so we know what can be decommissioned'In the tagging of our App, we capture the App version in each call send.And it look like this:The total of unique visitors is ok but with a breakdown on App version, the sum exceeds the total because a visitor can have multiple App version due to historical total.So how to find the most recent ones? I think I found a way by creating a segment to filter the data (based on this doc: https://experienceleague.adobe.com/en/docs/analytics/components/segmentation/segmentation-workflow/seg-sequential-build Part about 'Only Before Sequence and Only After Sequence') for which I'd like to have your advice.So example of the data I can have about a visitor: But as I don't know in advance what will be the value of the dimension App version, I will play with 'App Version exists' to have a common value.So the data will be interpret

Hi Team,I have a basic question related to eVars and events, I'm new to Adobe Analytics so wanted to understand this scenario.    We have one eVar1 to track the position of different components on pages of website and we have corresponding event1 also when user clicks on those components. Now we have one event2 to track the add to cart action and event3 to track the remove from cart action and in these both user actions we need to track the position of the added/removed product also So I want to know if  can I use the same eVar1 to track the product position when product is added to and remove from cart and here would be no impact on reporting ?I could use the corresponding event against this eVar1 to get the data in workspace for the particular scenario (component clicked, cart adition and cart removal) and by using same eVar in above three scenarios will not mix up the data. Thank you.

The KPI we are trying to track in CJA is as follows: The subset of users who’s profile attribute registered changed from false to true, as a consequence of an email being sent out from a journey. The data we have available for this KPI is as follows:Feedback Status: Status of the email send event; will be of type string from AJO Message Feedback Table, and the values can be: sent, bounce, etcRegistered: whether or not a user has registered; will be of type Boolean from an AJO Custom Profile Schema, and the values can be: false, trueWe have tried sequential filters to filter out these users. The filter was oriented as follows: Registered = trueThenFeedback Status = sentThenRegistered = false But because registered is a profile attribute, anytime the attribute is update, no recollection of its previous value is kept, and thus the users who follow this pattern are not being picked up. Any Ideas on how to orient this KPI?