Cart Abandonment data which is coming from campaign not populating in Adobe Analytics dashboard | Community
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April 25, 2024
Question

Cart Abandonment data which is coming from campaign not populating in Adobe Analytics dashboard

  • April 25, 2024
  • 1 reply
  • 766 views

Hi community,

 

I have implemented the product cart abandonment through launch and trying to populate the data in analytics dashboard which is coming from campaign. i am using the delivery labels, cmp parameters and coupon based tracking to check Email sent , Email opens and conversion data but it is not populating. Please suggest to best possible way to check where i am lacking.

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1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
April 26, 2024

Hi, we might need a little more information about the flow and what is tracked where...  I am not sure I fully understand what you are doing and I want to be sure that we can provide you with the best help based on understanding the issue in depth.

SapnaYa1Author
April 29, 2024

Sure, We can setup a call for same

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
April 30, 2024

Hi, before we jump straight to a call, can you break out your flow maybe?

 

Something along the lines of:

 

  • Product Page
    • what evars / props / events you are tracking that relate to your flow
  • Cart
    • what evars / props / events you are tracking that relate to your flow
  • What and how are you tracking Cart Abandonment?
  • What are you tracking on Purchase (in case we need to try and use this as part of a calculation

 

 

Basically, I need to understand what we have to work with.