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SOLVED

What Group Statuses Does the User See?

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Level 4

I have done some testing in the past, but unsure now of the result I got and my new testing it causing me to go in circles! 

 

In requests/issues, does the user see their Home Group Statuses or the Statuses of the Group that is assigned to the Project Request Queue? 

 

 

1 Accepted Solution

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Correct answer by
Community Advisor

Morgan,

A good question, never really tested before.  In my testing the user will see the statuses of whatever group is attached to the project.  In many cases that could be the group attached to the project queue, however, you could have a different group if your using templates.  The group associated with the template is what you'll get within your project.  My test was pretty easy, we have a group that wants only 4 unique statues and another group that has 10, I took a user from each group and shared a project with each which seemed to confirm the above.  Each saw the statuses from the group associated for the project.  It was a quick test so I may have missed something but hope it helps.

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2 Replies

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Correct answer by
Community Advisor

Morgan,

A good question, never really tested before.  In my testing the user will see the statuses of whatever group is attached to the project.  In many cases that could be the group attached to the project queue, however, you could have a different group if your using templates.  The group associated with the template is what you'll get within your project.  My test was pretty easy, we have a group that wants only 4 unique statues and another group that has 10, I took a user from each group and shared a project with each which seemed to confirm the above.  Each saw the statuses from the group associated for the project.  It was a quick test so I may have missed something but hope it helps.

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Level 4

Thanks Kurt! This does help, they should see the issue/request statuses from the Group associated o the queue project.