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Ryan_McGee
Level 5
May 12, 2020
Question

Reporting on Queue Topics

  • May 12, 2020
  • 1 reply
  • 518 views

We have Request Type called "Reprints", and under that we have queue topics for "Reprint 1" and "Reprint 2". The idea is that we re-up a lot of pieces each year and add updated compliance information such as codes/dates and then republish. 1s are simple, 2 have a higher degree of customization and require additional oversight and tasks.

The marketing team isn't great about rolling these into Portfolio or Programs (we're working on it, trust me), but in the meantime I can't for the life of me figure how to generate a report that tells me how many Reprint 1s and 2s were requested in the past calendar year. I can get a nice Queue Topic report, but it only gives me the static output on the total number of queue topics we have.

Any insights would be fabulous!

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    1 reply

    Doug_Den_Hoed_AtAppStore
    Community Advisor
    Doug_Den_Hoed_AtAppStoreCommunity Advisor
    Community Advisor
    May 12, 2020

    Hi Ryan,

    I'd suggest you try creating Issue report, filtered to the two Reprint Queue Topics you're interested in, and filtered (and/or prompted, and/or grouped) by Issue Create Date Year, which should then give you the totals (and you could even chart, should you wish to do so).

    Regards,

    Doug

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