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Hi Erica,
I suggest you try the Contact Support button below (if you're in a browser) or the Ask An Expert button (if you're on your phone). In case you still then have questions and decide to post more details here under this Topic, I've also (as promised,, @Kyna Baker - inactive‚, to see how the current configuration of One works):
As a test, I'm also tagging my colleague @Vic Alejandro‚ to see whether doing so is sufficient for him to see other posts you or I make, as I suspect they might be hit and miss, from Vic's perspective, depending on how where, specifically within the Topic, we each post our replies.
Regards,
Doug
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‚Hi Vic,
I would love your help. Can I connect with you possibly tomorrow morning? I can email you today with a background of the issue we are having.
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Yep: confirmed (here, via browser, having logged back into One, navigated to this Topic, and scrolled down) -- my email reply did post above as expected...and I did not get an email confirmation 😒
Erica, once you do spot all this, thanks for letting me use your original post to test out some of these rough edges.
Regards,
Doug
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